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Agency Deal Administrator

ING
New York State
Agency Deal Administrator Location Hybrid remote in New York, NY : TM | LTM | Agency Deal Administrator | NYC About ING: Ranked #8 on LinkedIn Top Companies in Financial Services Crain's 100 Best Places to Work Ragan's Top Places to Work in 2025 In Americas, ING's Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients. When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged. We've built a culture that's fun, friendly and supportive - it's the kind of place where you can be yourself and make the most of whatever you have to offer. We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We're here to help you get ahead. And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home flexibility. Hybrid work arrangements vary based on business area. Sound like the kind of place you'd feel at home? We'd love to hear from you. About the position: The Agency Deal Administrator position requires a candidate with detailed knowledge of Syndicated deal administration from the agency perspective and substantial experience supporting Loan Administration. Responsibilities include timely handling of all Agency transactions, daily workflow related to Loan Administration, and tasks such as issuance, advising, amending, reporting, billing, document checking, and payments. The role involves capturing transactions on the Loan IQ Lending platform, analyzing structured finance loan portfolios, performing audits, reconciling interest and fees, reviewing commercial loan terms, resolving discrepancies, preparing spreadsheets, and recommending procedural changes when necessary. Effective communication skills and the ability to address moderate to complex system-related issues are essential. About the department: The successful candidate will collaborate harmoniously with a team of 5 dedicated professionals under the guidance of a supportive and experienced manager. They'll enjoy a positive and pleasant work environment, joining forces with a high-achieving agency team known for their strong foundation, enterprising spirit, and unwavering commitment to absolute integrity. Responsibilities : The Agency Deal administrator will be responsible for all aspects of deal servicing, will be the primary client contact (external and internal) and will be responsible for performing the following functions:
  • Analyze Credit Documentation and extract the necessary information for deal capture and booking in Lending System
  • Processing borrowing and payment requests, arrange for funding/break funding, set rates and renew maturing loan contracts.
  • Confirm rates and margin changes
  • Calculation and billing of commitment, unutilized, letter of credit and agency fees
  • Set-up and maintain customer records including administrative details and payment instructions (including the collection of original tax forms).
  • Work with closers and investors on assignment of loans
  • Initial Set-up and monitoring of Covenant/Compliance Tracking
  • Timely distribution of Financial Statements and Compliance Certificates
  • Monitor commitment limits and expiration dates
  • Monitor daily cash flow and investigate unidentified amounts in suspense account
  • Respond promptly to all service requests from clients and investors
  • Assist Manager in any special projects as needed
  • Train and support new employees
  • Direct Contact with Borrowers and Co-Lenders
Qualifications / Education:
  • Bachelor's degree in Finance, Accounting, Business, Economics, Mathematics, or closely-related quantitative field from an accredited U.S. school (or equivalent)
  • 4+ years of relevant loan agency experience
Experience / Knowledge:
  • Strong understanding of origination and syndication process
  • Proficiency with Loan IQ required
  • Experience with web-based systems (DebtDomain and Clearpar)
  • Experience and familiarity with Credit Agreements and others related loan documentation
  • Strong problem solving and analytical skills
  • Strong focus on controls, procedures, quality, accuracy and detail oriented
Personal Competencies :
  • Self-motivated, confident and committed to the company goals
  • Able to use MS-Office with advanced knowledge in Word, Excel and Power Point
  • Capable to function under stressful conditions
  • Ability to multi-task
  • Flexible and learning capacity to adapt to on-going changes
  • Client service oriented
Salary Range: $85,000-$105,000 ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are. ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.
Posted 2025-09-10

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