Accounts Receivable & Collections Specialist

Description

Leonard's Express is looking for new talent in Farmington, NY. As a family owned and operated company, we want you to feel like part of the family. We are looking for a new Accounts Receivable & Collections Specialists. This is an immediate opening. If you are looking for a chance to use your skills to the fullest, or learn some more, we have a place for you!

We are offering:

• Starting salary is $20 to $22 an hour based on experience
• Full-time
• Full benefits (health, dental, & vision)
• Day shift
• 401(k) with company match
• Paid time off
• Employee Assistance Program (EAP)
• Company paid life insurance

Full job details follow:

Essential Duties and Responsibilities

• Monitors aged accounts receivables and follows up with customers when accounts exceed 40 days past due
• Makes calls, e-mails or checks websites for payment status dependent on customer account
• Researches short pay and overpay issues, and makes necessary adjustments to customer accounts when needed
• Ensures the total cashed check from customers matches the deposits made into the customers’ accounts
• Enters accounting information from all sources into accounting system
• Ensures all communications are documented in the Collections screen under the customer's account code
• Follows up on all communications on a weekly basis until payment is received
• Reviews accounts with web portals/access for current status of all invoices to assure they have been received and will process for payment when due
• Investigates short pay/overpay issues and makes necessary adjustments where needed
• Enlists agents, sales and customer service to assist with resolving issues as needed
• Communicates problem accounts with manager
• Enters necessary adjustments into either TMW or GP, whichever is appropriate
• Verifies adjustments are done in timely manner, assuring the correct account numbers have been used for the adjustments
• Follows the transaction through to assure all parties, including trucks and agents, are accurately adjusted
• Ensures ACH/EDI deposits are cashed off accurately and in a timely manner
• Understands when deposits can be done in TMW and when best handled in GP
• Organizes checks and remittance information for scanning to the bank
• Watches carefully to make sure total checks and deposit amounts balance
• Cashes off checks accurately and timely noting any differences in amount billed to amount paid on remittance advice
• Keeps track of unapplied money to follow-up on at a later time when necessary
• Investigates instances of short pay to find the root cause
• Alerts manager to any potential problems such as excessive short pays/overpays
• Helps identify billing problems such as incorrect fuel surcharge to the manager
• Ensures inquiries to customers, agents, customer service and dispatch are done in a courteous manner
• Certifies all adjustments are made to receivables as well as the agent and truck based on the reason
• Confirms agent offices are included in the communication regarding write offs
• Deposits/batches are posted up and the bank deposit function is performed in GP
• Makes sure reports are printed and filed as required

Requirements

Required Professional Skills and Abilities

• Attention to detail shown through complete and accurate work product
• Good interpersonal and customer service skills, well-developed verbal and written communication skills, and the ability to work with internal and external customers
• Sound organizational, records management, and time management skills
• The ability to effectively prioritize responsibilities and meet assigned deadlines

Education, Experience, and Other Requirements

• An associate’s degree in a relevant field of study
• 4 years of relevant experience
• Equivalent combination of education and experience
• Intermediate knowledge Microsoft Excel, knowledge of Great Plains desirable

The AR/Collections Specialist is primarily located in a climate-controlled office environment with moderate noise levels but may experience other physical environments while traveling. Physical requirements include:

• Using computer hardware and software for extended periods of time (repetitive motion)
• Sitting for extended periods of time
• Must be able to lift up to 25 pounds occasionally

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

This position offers an excellent benefits package (401K, health, dental, vision, life insurance, paid time off, and more).

This position is located at 6070 Collett Road, Farmington, NY 14425.

About Us

Leonard's Express is a family-owned transportation provider located in Farmington, NY with additional offices located throughout the United States. We provide transportation solutions for a wide range of customers that encompass many industries. With our state-of-the-art technology and our dedicated staff, we are able to provide our customers with dependable, diversified and creative logistics solutions that are responsive and cost-effective.

Our company offers a variety of unique and exciting professional opportunities in New York, Delaware, Idaho, North Carolina, Wisconsin and across the nation. At Leonard’s Express you will be joining a team of highly skilled and dedicated individuals. Whether you have a background in Class A driving, customer service, finance, human resources, information technology, maintenance, operations, recruiting, sales, settlement, or safety we have a role for you.

Leonard's Express are an equal opportunity employer, and we do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.