Senior Product Designer, Payments

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee , whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

$149,000.00 - $193,000.00

What’s the role?

The Payments team is focused on creating a world where people can shop and sell with trust, and where every payment is a positive experience. As a Senior Product Designer on Payments, you will be responsible for creating thorough, polished and intuitive experiences across Etsy's entire payments ecosystem. Your work will span the full payments journey—from helping buyers complete transactions seamlessly to enabling sellers to get paid efficiently—while ensuring Etsy meets its regulatory and tax obligations across our global marketplace. You'll tackle diverse challenges including global market expansion, seller onboarding flows, compliance experiences, and payment optimization initiatives. Working closely with partners across Product, User Research, and Analytics, you'll identify customer pain points across different payments touchpoints and craft high-quality solutions that balance user needs with business requirements. This position requires creative and analytical skills, with the ability to context-switch between multiple projects and payment areas in an experimental and fast-paced environment.

This is a full-time position reporting to our Senior Design Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

For this role, we are considering candidates based in the United States. Candidates living within a commutable distance of Etsy’s Brooklyn Office Hub may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here .

What’s this team like at Etsy?

Product designers at Etsy work in a squad alongside a product manager, 4-6 engineers, a researcher and a data analyst. Together they drive their own part of the Etsy customer experience by delivering solutions to problems and getting feedback directly from customers.

What does the day-to-day look like?

• Lead independently or provide direction to your squad, stepping in where needed to ensure collaboration and progress.

• Facilitate discovery and conceptualization workshops that align teams efficiently, identifying experiments, measuring their success, and iterating toward broader strategic goals.

• Designing easy to use user flows and crafting polished, interactive prototypes that bring your team’s roadmap to life.

• Think and design at a systems level, crafting and influencing design systems to ensure consistency and scalability across projects.

• Share your work regularly with peers and leadership, incorporating feedback and collaborating closely with engineering to deliver high-quality results.

• You mentor designers by offering clear, actionable feedback in critiques, workshops, and team meetings, helping to elevate the quality of the team’s work.

• Actively participate in onboarding and encouraging a culture of engagement and collaboration within your design team.

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• 4+ years of professional experience working in product design.

• A consistent track record of shipped work that demonstrates a strong understanding of design fundamentals, including visual hierarchy, interaction design, and the application of brand and system principles.

• Experience designing for native apps (iOS and Android) and are familiar with platform-specific interaction patterns. You can showcase examples of thinking cross-platforms.

• You’ve worked closely with cross-functional partners to identify and define new opportunities, and you’ve efficiently implemented ideas that deliver measurable positive results.

• You bring highly developed design skills and have examples to showcase in your portfolio. This includes crafting end-to-end flows, creating polished prototypes, demonstrating industry-standard interaction patterns, and applying a design system efficiently.

• Articulate ideas and design solutions clearly and thoughtfully.

• Share feedback thoughtfully and with clarity, and you easily incorporate feedback into your own work.

• Comfortable with ambiguity and know how to navigate and define projects where the problem space is well-understood but the solution space is less established.

• Positively add to team culture, bringing motivation, optimism, quality, and integrity to everything you do.