Senior Office Administrator

Job Posting: Senior Office Administrator

Location: Queens Village
Job Type: Full-Time

About Us:
AAA Electronic Services & Electrical Contracting is a family-owned and operated business that has proudly served the tri-state area for the last 25 years. We are a one-stop-shop for electronic sales, repairs, and installations. As we continue to grow, we’re looking for dedicated individuals to join our team and contribute to our success. This position reports directly to the Office Manager and Director of Operations.

We are seeking a detail-oriented, organized, and proactive Senior Office Administrator to join our team in a management role. In this position, you will handle a wide range of administrative tasks while overseeing the daily operations of the office. You will play a key role in ensuring the smooth running of both administrative and operational functions of the business.

Key Responsibilities:

• Greet and assist customers upon arrival to the store, ensuring a welcoming experience.
• Organize and maintain the retail space to ensure a clean, efficient, and appealing environment.
• Answer incoming phone calls, respond to inquiries, and resolve customer complaints in a professional manner.
• Manage technicians' schedules, including appointment bookings and follow-ups on work status.
• Process paperwork including client billing, vendor invoices, and other administrative documents.
• Maintain an organized record-keeping and storage system for easy access and retrieval of important documents.
• Assist with various administrative tasks as needed to ensure smooth operations.
• Order and maintain office supplies to ensure the office runs smoothly and efficiently.
• Provide support, guidance, and assistance as needed to the remote office team.
• Submit invoices to clients and city agencies in a timely and accurate manner.

Requirements:

• A minimum of 2 years of experience in office administration or a similar role.
• Strong organizational skills with the ability to manage multiple tasks at once.
• Excellent interpersonal skills and the ability to build relationships with both customers and staff.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to prioritize tasks and work effectively in a fast-paced environment.
• A positive, team-oriented attitude with a strong attention to detail.
• Must have Monday-Friday in-shop availability from 8:30 AM - 5:00 PM.

Why Join Us?

• Be part of a family-oriented team with over 25 years of experience in the industry.
• Competitive salary and benefits.
• Opportunities for growth and leadership in a management capacity.

If you are a motivated, organized individual with strong administrative and leadership skills, we encourage you to apply today!

To apply, please send your resume and a cover letter to [email protected]

We look forward to hearing from you!

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance
• Retirement plan

Work Location: In person