Housekeeping and Maintenance - Tier 2

Join a team where your professional growth directly impacts vulnerable families across New York City by providing crucial housing services and eviction prevention legal support that helps clients achieve permanent, stable housing.

At NAICA, we’re committed to being an employer of choice by attracting top talent, fostering an engaging work environment, and providing the support you need to advance your career while making a meaningful difference in people’s lives.

Title : Housekeeping and Maintenance- Tier 2

Location : Bronx, NY

Reports to : Director of Operations and Security

Pay Range: $20.19 per hour (effectively $36,750 per year)

FLSA Status : Non-Exempt

Status : Full-time (35 hour per week)

Role Summary : We are seeking a dedicated Housekeeping and Maintenance Worker to join our team at NAICA. The ideal candidate will play a crucial role in maintaining a clean and safe environment for our residents. This position involves a combination of housekeeping, maintenance, and facility support tasks. The Housekeeping and Maintenance Worker will collaborate closely with the operations team to ensure the facility operates smoothly and complies with all relevant regulations.

Primary Job Responsibilities/Duties :

The Housekeeping and Maintenance Worker will be responsible for, but not limited to:

• Training and mentoring new Housekeeping and Maintenance Workers, sharing expertise and best practices in housekeeping and maintenance protocols, resident interactions, and administrative tasks.
• Proactively identify opportunities for process improvements within the maintenance department, proposing and implementing solutions to enhance efficiency and effectiveness.
• Act as a point of contact during emergency situations, such as fire drills or facility evacuations, and coordinate maintenance-related responses.
• Cleaning and maintaining the exterior perimeter, lobby, hallways, walls, and elevators of the facility.
• Ensuring cleanliness in resident bathrooms, recreation rooms, and other communal spaces as needed.
• Conducting repairs and painting as per assigned work orders.
• Managing snow removal and ice salting on exterior grounds during winter.
• Performing regular garbage collection throughout the facility, including staff office spaces.
• Preparing and maintaining the garbage room for weekly trash and recyclables removal.
• Keeping staff closets, slop sinks, and other cleaning-related areas organized and clean.
• Locking and securing rooms and the facility to prevent unauthorized entry.
• Promptly reporting incidents and repair needs.
• Properly using and maintaining facility equipment.
• Maintaining a daily work log of completed tasks.
• Recording the use of all facility supplies.
• Adhering to personal appearance, hygiene, and uniform policies and standards.
• Assisting in compliance with city, state, and federal building codes and industry standards, including Occupational Safety and Health Administration (OSHA) and Universal Precautions.
• Obtaining and renewing licenses and certifications required for job duties.
• Participating in facility and professional group meetings as scheduled.
• Maintaining open communication with facility and departmental supervisors and coworkers regarding maintenance issues.
• Collaboratively resolving problems within the facility.

Physical Requirements :

• Ability to walk, stand, kneel, crouch, and bend over.
• Ability to lift, reach, and handle objects weighing up to 25 pounds.
• Ability to sit at a desk and work on a computer for prolonged periods.
• Ability to travel to different locations within New York City, as needed.

Work Environment / Schedule Requirements :

• Staff must continue working past their shift unless relieved by another staff member or authorized to leave by a supervisor. Ability to sit at a desk and work on a computer for prolonged periods.
• May be required to work on or during evenings, weekends, and holidays.

Qualifications :

• At least one (1) year of facility maintenance experience, preferably in a residential facility.
• CPR/Basic First Aid certification.
• Basic knowledge of carpentry, electrical work, and plumbing preferred.
• Occupational Safety and Health Administration (OSHA) Certification.
• Ability to operate related equipment, tools, and materials used in the facility.
• Proven ability to work collaboratively with diverse groups.
• Strong organizational skills, attention to detail, and efficiency.
• Willingness to obtain other necessary credentials as required (e.g., FDNY F02 Certificate of Fitness).
• Must be able to read, speak, write, and understand English for administrative purposes.
• Must pass drug screening to be appointed.
• This position may be subject to a series of investigations before and after appointment.

Equal Employment Opportunity

NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.

Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to [email protected] with the Subject “Reasonable Accommodation Request.”

Competitive Benefits Package

• Comprehensive Health, Dental and Vision Benefits for full-time employees
• 403(b) Retirement Savings Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation
• Paid Time-off
• Vol Life Insurance and AD&D
• Term Life and AD&D insurance
• Long Term Disability
• Employee Assistance Program support (EAP)
• Commuter Benefits Program
• Aflac: Short-Term Disability, CA, Accident and Hospital
• Employee Discount Program

False Statements

Misrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment.

At-Will Employment Disclaimer

While we sincerely hope to form a long and mutually beneficial working relationship, NAICA is an at-will employer. Therefore, employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.