Regional Director of Operations

We are hiring a talented regional director for NYC! Must have previous experience managing at least 5 District Leaders.

• Developing an internal succession plan and a deep bench of managers at all levels of store operations by developing head coaches and the ability to identify “raw” talent.
• Candidate will have a clear understanding of how to move capability and performance, and a sense of urgency to do so.
• Developing and coaching an understanding and driving recruitment of high-potential internal and external talent.
• Driving continuous performance improvement, focusing on leading indicators and established key metrics.
• Candidate will be balanced in their approach, focusing on people, financial, and customer experience metrics equally.
• Meeting/exceeding annual P&L objectives with a primary focus on top-line sales, productivity, and production management.
• Driving top-line sales performance by fostering customer connections through community marketing, throughput, and new product launches, and an in-depth merchandising mentality.
• Training, coaching, and inspiring all locations to deliver exceptional customer experiences and high-quality culinary operations, ensuring a commitment to the company's operational policies and procedures.
• Leading development both personally and professionally through goal setting, coaching, and feedback, and an innate understanding of what makes people tick, always connecting development to improved performance.
• Developing strong cross-functional partnerships that ensure the right support is provided to the stores to improve performance and remove barriers to focusing on the customer, people, and results.
• Fostering a positive, team-oriented environment with a healthy competitive spirit that ensures the sharing of best practices and a commitment to goal achievement.
• Fostering and growing strong community connections within each restaurant neighborhood by leading general managers to tap into and partner within their community.

About You (minimum requirements) for Regional Manager (Director of Operations):

• 5+ years of prior restaurant experience with 3+ years of multi-unit management, supervising over 40 plus locations and 5 District Managers.
• Proven experience balancing focus on new store openings and existing business performance.
• Can manage multiple projects, delegates freely with quality follow, and drive new store support and project management.
• Strong communication skills that engage people in a genuine, authentic way.
• Proactively connects to the team to drive behavior and results.
• Highly organized, able to multitask, and easily adapts and responds to change.
• 5+ years of experience in both front-of-house and back-of-house/kitchen operation management.
• Disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities and move quickly to improve performance.
• Demonstrated management of applicable restaurant regulatory areas, including employee safety, HAACP, wage + hour, immigration, and food safety.
• Proficient computer skills in the Microsoft Office Suite.
• Personal characteristics: high-energy, action-oriented, self-motivated, positive, and humble attitude.
• Service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity.

Compensation and Benefits for Regional Manager (Director of Operations):

• Base salary plus bonus.
• Medical, Dental & Vision coverage.
• PTO.
• 401K.
• Fantastic growing brand!

Andreoni Recruiting Consultants was founded by Candy Andreoni in 2013. Candy graduated from the University of South Carolina with a degree in Hotel Restaurant Tourism Administration and has over 20 years experience within the hospitality industry. Background Candy started as a restaurant manager after college and grew within the restaurant industry to become a recruiter and HR professional. Candy and Andreoni Recruiting understands what it takes to find talented people and a great company to work for. Credentials Our staff is SHRM (Society of Human Resource Management) certified and has over 15 years experience handling human resource and recruiting needs in the hospitality industry. Andreoni Recruiting is a registered Company in the state of Virginia but operates nationwide.