Host
Job Description
Job Description
We are looking for hosts to join our team here at WS New York! This is an incredible opportunity to be a part of a team of passionate hospitality professionals. At WS New York, our company culture supports the growth and development of our Team Members and provides opportunities for education and advancement in the hospitality profession. We are extremely excited to build this team and create memorable experiences for all.
Responsibilities:
- Maintains a high level of hospitality and professionalism with each Team Member, guest and member
- Protect privacy of our guests, members and team Members at all times
- Support with welcoming and seating guests
- Developing and maintaining relationships with current members on a name to name basis
- Ability to be resourceful, calm and proactive when issues arise
- Knowledge of menu items, tables and seat numbers
- Execute opening and closing procedures
- Make guests feel comfortable while waiting
- Create or alter reservations for private bookings, events, and restaurants, getting approval if needed
- Be ready and willing to fill in where needed to ensure our high service standards and efficiency of operations by helping other team members as needed
- Professional correspondence via email, phone calls both internally and with guests
- Ensure all bathrooms are kept clean and properly stocked.
- Support of the concierge team
Requirements:
- Experience working with a door team in a fine dining and/or hotel environment
- Positive attitude, a sense of responsibility and ownership of the position
- Appetite for creating memorable experiences for our guests and members
- The ability to stay calm and positive under pressure
- Detail oriented with writing, communication and phone etiquette skills
- Team oriented with a strong sense of punctuality, reliability and professionalism
- Computer literacy and proficiency with Microsoft Office
- Demonstrate a sense of urgency, strong work ethic, ability to mentally prioritize and stay organized in a high-volume atmosphere
- Must display the image and philosophy set forth by the owner and restaurant management
- Fluent in both written and spoken English
- Be able to safely lift and easily maneuver items up to 30 pounds
- Be able to work in standing position for long periods of time
- Must be comfortable with repetitive motions (such as walking, bending and standing)
- In accordance with the NYC Covid-19 Vaccine Mandate, all employees of a food establishment must show proof of the Covid-19 Vaccine
WS New York provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
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