Residential Manager

Job Description

Job Description

Residential Manager
Rochester, NY · Full-time · Competitive Pay · $21-$25 per hour
Flexible schedule including evenings, weekends, and on call responsibilities

Why Starbridge
At Starbridge, we partner with people with disabilities, their families, and the people who support them to build communities where everyone belongs. We are For the Hope and the How: the hope that life can change for the better, and the know-how to make it happen.
As a Residential Manager, you'll lead a team dedicated to providing person-centered support in a supervised IRA, ensuring individuals have safe, meaningful, and fulfilling lives while maintaining the highest standards of care and compliance.

What You'll Do

• Lead, coach, and support a team of Direct Support Professionals to provide exceptional person-centered services.
• Oversee the daily operations of a supervised IRA while ensuring compliance with OPWDD regulations and Starbridge policies.
• Participate in hiring, onboarding, training, performance management, and staff development.
• Partner with interdisciplinary teams to develop and implement Life Plans and individualized supports.
• Maintain accurate documentation, incident reporting, and regulatory compliance.
• Ensure the home, property, vehicles, and equipment are safe, clean, and well maintained.
• Monitor program budgets, occupancy, and operational needs.
• Serve as an on call manager and provide support during emergencies or staffing needs.
• Build positive relationships with families, community partners, and government agencies.

What You'll Bring

• High School Diploma or equivalent.
• At least one year of supervisory experience in a certified residential setting.
• Five years of experience in a certified residential setting preferred.
• Knowledge of OPWDD regulations and person-centered supports.
• Strong leadership, communication, organization, and problem-solving skills.
• Proficiency with Microsoft Office and other web-based applications.
• Valid New York State driver's license and a registered, insured vehicle.
• Ability to work a flexible schedule, including evenings, weekends, and on call responsibilities.

Why You'll Love Working Here

• Generous paid time off that grows with your years of service.
• Employer-paid life insurance worth two times your salary.
• Health, dental, and vision coverage, with Starbridge helping cover the cost.
• A retirement plan you can start right away, with a 4% Starbridge match after one year.
• Opportunities for leadership development and career growth.
• The chance to make a meaningful impact in the lives of people with disabilities every day.

Our Commitment

Removing barriers is at the heart of our mission, and that includes how we hire. Starbridge is proud to serve a variety of cultures and backgrounds. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. We welcome applicants of every background and experience and base our hiring decisions on each person’s ability to do the job.

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