Administrative Assistant

Our TRUST Outpatient Treatment Program is dedicated to providing comprehensive, person-centered care for individuals seeking recovery from substance misuse. As an Administrative Assistant, you will play a vital role in supporting the daily operations of the program, ensuring smooth administrative processes and excellent service for both clients and staff. This position offers the opportunity to make a meaningful impact in a supportive and mission-driven environment.

Responsibilities

• Maintain confidentiality of all client information in accordance with program policies.
• Provide administrative support to program staff, including scheduling, correspondence, and document preparation.
• Establish and maintain relationships with funding and referral sources, as well as insurance representatives.
• Create and manage client records, ensuring all materials are up to date and accurate.
• Verify and monitor client insurance eligibility.
• Conduct phone screenings and schedule intake appointments for new clients.
• Coordinate client transportation needs as required.
• Assist with fiscal operations, including creating purchase orders and maintaining fiscal processes as directed by the Finance Department.
• Manage incoming and outgoing mail, including interagency correspondence.
• Attend staff meetings and maintain accurate meeting minutes.
• Perform additional duties as assigned by the program director.

Qualifications

• Associate degree or at least two years of related administrative experience.
• Proficiency with basic keyboarding, Windows, and Microsoft Office applications.
• Ability to work independently and manage multiple tasks efficiently.
• Excellent written and oral communication skills.
• Valid NYS driver’s license.