Client Care Membership Sales Advisor
Job Description
Job Description
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Training & development
- Wellness resources
- Dental insurance
- Health insurance
Relive Health Great Neck | Great Neck, NY Relive Health is redefining wellness through personalized care, advanced diagnostics, hormone optimization, medical weight loss, IV therapy, regenerative medicine, and aesthetics. We are seeking a polished, driven, and relationship-oriented Client Care Coordinator / Client Advocate to join our Great Neck team. This is not a traditional front desk role . This position is ideal for someone who thrives in a high-touch, premium service environment and understands that client experience and sales execution go hand in hand. You will guide clients from first interaction through consultation, treatment, and long-term retention. What Youll Do
- Serve as the primary non-medical point of contact for clients
- Respond quickly to leads, inquiries, and consultation requests
- Convert leads into consultations and consultations into treatment starts
- Deliver a luxury-level client experience at all times
- Educate clients on services, memberships, and treatment plans
- Conduct consistent follow-up via phone, text, email, and CRM
- Drive rebooking, retention, and long-term client relationships
- Coordinate with providers and team members for a seamless experience
- Maintain accurate CRM notes and sales pipeline tracking
- Support local outreach, events, and partnerships
- Background in Equinox, Life Time, med spa, plastic surgery, aesthetics, luxury hospitality, or membership sales
- Strong communicator with confidence, warmth, and professionalism
- Experience in consultative sales and relationship-based conversion
- Highly organized, proactive, and detail-oriented
- Follows up consistently and does not let opportunities go cold
- Team player who takes ownership and drives results
- 2+ years in sales, client experience, or patient coordination
- Experience in wellness, aesthetics, or high-end service environments
- Proven ability to close, upsell, and grow recurring revenue
- Familiarity with CRM systems and structured follow-up
- Base salary + performance-based bonus
- Strong earning potential for top performers
- Career growth within a fast-growing wellness brand
- Employee perks and development opportunities
You enjoy premium client experience, thrive in a sales-driven environment, and want to be part of a team transforming health, wellness, and longevity.
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