HR Generalist
- Serve as the primary HR point of contact for your assigned territory; partner with managers to align HR support with operational goals.
- Build strong relationships with frontline leaders, providing day-to-day guidance and coaching on HR practices and policy interpretation.
- Lead employee relations matters, including investigations; advise on performance management, corrective action, and documentation.
- Administer HRIS and maintain accurate personnel records; support time & attendance integrity and compliance tracking.
- Oversee leave management (ADA, FMLA, PFL, disability, workers’ compensation) and all related documentation.
- Support territory hiring by screening candidates and coordinating onsite interviews with hiring managers.
- Administer separations (exit interviews, separation letters, COBRA) and respond to unemployment claims.
- A strategic, hands-on HR professional who thrives in a fast-paced environment and models our values: Own It
- Dare to Excel
- Be Bold
- Be Extraordinary
- Win Together.
- A trusted coach who can deliver clear guidance and handle sensitive matters with excellent judgment, discretion, and professionalism.
- Confident leading difficult conversations and helping managers drive accountability and strong performance.
- Detail-oriented, organized, and calm under pressure, with strong written and verbal communication skills.
- Comfortable working in a structured, process-driven organization and managing multiple priorities across a territory.
- Bachelor’s degree in HR/Business or related field preferred (equivalent experience considered); 3+ years of progressive HR experience required. SHRM-CP/PHR a plus.
- Strong working knowledge of federal and New York State employment requirements and HR best practices.
- Proficiency with Microsoft Office and HRIS experience required (UKG strongly preferred); able to run HRIS reports and analyze data.
- Prolonged periods of computer work; ability to access and navigate departments across our facilities; occasional lifting up to 15 lbs.
- This role is fully in-person and based in our Buffalo office.
- Occasional local travel to work sites. Must have active NYS Driver's License and reliable transportation.
- $58,000 to $65,000 annually and is commensurate with experience.
- We regularly review our pay and benefits to stay competitive.
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