Client Success Lead
Our client is launching a new service in parternship with top hospitals and large health networks to help healthcare providers coordinate transportation for low-income, elderly, and disabled patients. This is an exciting opportunity to help launch a product that can legitimately improve the healthcare for millions of at risk patients who face transportation barriers to proper healthcare.
Responsibilities:
• Ensure the successful implementation and adoption of software in hospitals, health systems and practices
• Manage day-to-day communication and other account management activities
• Train end users and assists healthcare providers with patient education and enrollment to ensure successful program implementation
• Maintains on-site presence with healthcare providers as needed to any high-touch needs
Qualifications
• Strong written and verbal communication skills
• Fast and flexible learner, organized, detail-oriented
• Prior experience in the healthcare industry is ideal
• Ability to report into executive management
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