Senior Associate, Business Operations, Apex

Company description

Apex is Publicis Groupe's futures marketplace, leveraging Publicis capital to create risk-free, value-based investment opportunities for clients. Our industry expertise, understanding of consumer and market trends, and strategic partnerships enable Apex to deliver innovative, omnichannel solutions for clients that drive a range of marketing and business goals. Apex solutions help shape the industry, drive outcomes, and keep Publicis clients ahead of trend.

Overview

ABOUT APEX

We're not your typical agency. In fact, we aren't an agency at all. Rather, we are a distinct and next generation trading entity within Publicis Groupe. Furthermore, we're experts and innovators in media- making investments today for tomorrow's success. Our goals are rooted in providing unique and incremental benefits to Publicis Groupe clients:

You'll work across all Publicis Groupe agencies for the unique opportunity to learn the full media landscape and work with a breadth of clients.

You'll learn both Investment and Business Operations - a unique blend of skills not often combined within agencies.

You'll work in digital platforms regardless of the channel you work in and if you don't know it, we'll teach you.

You'll lead the industry by looking for future-facing opportunities, areas to invest and upcoming trends within the marketing industry.

ABOUT THE TEAM

The Senior Associate role will report into the Associate Director, Business Operations position and will be a part of the Operations Team. This team works collectively to ensure budget and revenue delivery, with clear communication across various investment teams and partner agencies (i.e. clients), with a focus on automation and system connections.

Responsibilities

ABOUT THE ROLE

As a Senior Associate, Business Operations, you will be responsible for supporting the larger Business Operations team, inclusive of both Media Operations and Account Management. This role will serve as a key operational partner for both teams, as well as the broader cross-functional investment teams at APEX. The ideal candidate thrives in a fast-paced environment, enjoys working with data and takes ownership of ensuring operational excellence.

Key Responsibilities

• Provide administrative and operational support across multiple teams: Media Operations, Revenue Operations and Account Management

• Assist in the support of reporting in preparation for client value summaries and client spend reports

• Maintain Salesforce data integrity and hygiene to ensure accurate data entry

• Review daily reports to proactively identify and flag errors

• Support ongoing process improvements to reduce future errors

• Strong partnership and collaboration across internal teams to meet deadlines

Qualifications

TECHNICAL SKILL REQUIREMENTS

We value diversity of thought and experiences at APEX! If you learned about media from the sales or agency side, that's great but we do need people with advanced level of understanding of how media investment works.

• Responsible for working in a fast-paced environment with a diverse group of individuals, client accounts, vendors/partners and as a liaison between buying, planning, the creative and engineering community.

• Candidate will work on a variety of projects at one time acting as lead and serving as a supporting player on other team projects.

• Business financial acumen is preferred

• Advanced understanding of the media landscape is not required, but beneficial

SOFT SKILL REQUIREMENTS

Technical skills are a point of entry for the roles at APEX but we're looking for exceptional talent with high emotional intelligence and soft skills that drives our culture.

• Is credible, courageous and persuasive

• Strong attention to detail and ability to keep the ball moving during project/product management and execution of content.

• Sense of confidence, presence, and clarity in communication and presentation styles.

• Strong sense of urgency with sensitivity to time pressures and multiple deadlines.

• Ability to manage multiple projects at one time while effectively communicating with all necessary parties (connecting the dots).

• Displays a growth mindset to go beyond their own remit

• Takes accountability when things go wrong

• Empowers others, giving them space and authority in their roles

• Gives recognition when individuals deliver or take risks

• Is able to join the dots to develop the bigger picture strategy

Qualifications:

• The ideal candidate should have 1-2+ years in Operations, Business Operations, Sales Operations or a related field.

• Strong attention to detail and analytical mindset

• Experience working with Salesforce is a plus but not required

• Proficiency in Excel required

• Excellent organizational and communication skills

• Ability to manage multiple priorities in a fast-paced environment

Additional information

Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected]. All your information will be kept confidential according to EEO guidelines.

Compensation Range: $50,065.00 - $73,944.00 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 3/19/2026.