Head of Technology Services

Company Description

Chelsea District Library (CDL) is a not-for-profit organization whose mission is to engage, inspire, and equip through evolving services and resources. CDL currently serves 16,126 residents in the Chelsea library district—City of Chelsea, Lyndon and Sylvan Townships, and the portions of Lima and Dexter Townships within the Chelsea School District. For more information visit chelseadistrictlibrary.org.

Role Description

To support the mission and strategic plan, CDL seeks a Head of Technology Services. This person understands the necessity and value of technology in the public library’s ability to transform lives in small and large ways.

As the head of technology services at CDL, you will find opportunities to share and learn in a team environment. In this position, you will join the library staff and board in developing the resources, programming, and services that enable the library to achieve its mission and implement its strategic plan.

Under the general supervision of the library director, the head of technology services manages and supports the network, operation, integration, and enhancement of library information systems and applications; oversees user and operational support for all library systems; actively serves as part of the library management team; and serves as the liaison for library/community partnerships.

Essential Duties and Responsibilities

1. Manages, analyzes, and updates the library’s LAN, wireless network, and network connectivity through regular oversight, maintenance and improvement strategies including working with outside network contractors if necessary.
2. Evaluates, recommends, deploys, and maintains software and hardware.
3. Manages all software licenses and media.
4. Maintains and monitors firewall, filters, and other security measures.
5. Maintains documentation, statistics, and inventory of technology systems/equipment.
6. Develops and maintains a professional relationship with library vendors and negotiates contracts as needed.
7. Assists with annual budget preparation and ensures assigned line items are managed with budgetary limits.
8. Proposes new policies, procedures, and practices and recommends changes to the director, as needed.
9. Assists with development of the library website, newsletter, and other communication tools for promotion of library services and programs.
10. Participates in community outreach to engage community members and organizations and build and nurture partnerships.
11. Updates/revises the master technology plan, as needed.
12. Maintains and shares current knowledge of emerging technologies and trends.
13. Communicates with staff, trustees, and the public on the phone, in-person, and in writing in a professional and courteous manner.
14. Attends staff, board, and community meetings as assigned.
15. Contributes to professional library organizations and continuing education opportunities.
16. Other duties as required.

The above duties are not to be construed as an exhaustive list of all job duties that may be performed by this role. Additional responsibilities may be added as needed.

Essential Physical Requirements

1. Ability to give/follow written and oral instructions and procedures.

2. Ability to reach (laterally and overhead), bend, twist, squat, kneel, push and pull.

3. Ability to lift/carry up to 50 lbs.

4. Ability to perform repetitive movements including simple grasping, pushing, pulling and fine manipulation.

5. Ability to sit, stand and walk for extended periods of time.

Why Chelsea District Library?

CDL is a nationally recognized library located in historic downtown Chelsea with a mission to engage, inspire, and equip through evolving resources and service. An integral part of the Chelsea community, we provide patrons of all ages with a variety of services, resources, and programs to meet the educational, recreational, and informational needs of the community we serve. We truly believe that coming to work every day should be fun, challenging, and supportive! We look forward to hearing how you can support our mission and contribute to our culture.

Pre-interview questions (to be submitted with application materials)

• How do you see the role of head of technology services responding to our library’s mission and strategic plan?
• What qualifications and qualities are important in the role of head of technology services in a public library setting? Describe at least three.
• How do you see Artificial Intelligence impacting the public library over the next five years?

Items to submit (in a single PDF file)

1. Cover letter
2. Resume
3. Answers to pre-interview questions
4. CDL job application

Apply to

[email protected]