Office Administrator
The Office Admin role at Redwood Hospitality provides essential operational and administrative assistance across all existing locations — Place des Fêtes, Cafe Mado, Laurel Bakery, as well as the upcoming locations. This role ensures consistent execution of company processes, maintains clean systems, and removes repetitive administrative burdens from management teams so they can focus on leadership, hospitality, and driving sales.
This is a detail-oriented, systems-driven role that touches HR, Payroll, Accounting, Vendor Management, and Digital Operations.
Responsibilities HR & People OperationsManage onboarding paperwork and HR packet processing
Maintain accurate staff contact lists across all locations
Create and deactivate staff emails, Drive access, and payroll profiles
Respond to unemployment claims and W2 requests
Maintain clean HR filing systems and SOPs
Review timecards weekly for errors ahead of manager approval
Pre-audit for OT, missed punches, and tip distribution accuracy
Prepare payroll submission spreadsheets for manager review
Manage weekly cash collection, scanning, and organization across all locations
Vendor & Accounting Support
Upload, organize, and track invoices in shared drives
Maintain vendor contact lists and accounting info
Assist with petty cash reconciliation and staff reimbursement tracking
Open and process physical mail across all locations
Manage uniform inventory and ordering
Maintain storage unit organization and inventory
Prepare reporting spreadsheets (sales, labor, inventory entry) for management meetings
Reports to: Partner (Steve Wong) and Director of Operations (Kaitlin Marron)
Check-ins: Weekly one-on-one
Tools : Google Drive, Toast, EOTG, Slack, Google Sheets (optional for task tracking)
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