Hotel Manager w/ Competitive Pay and Benefits!

Job Description

Job Description

At Best Western Saranac Lake , we provide the best customer service in the hospitality industry while offering our employees stability and professional development at a time when good, dependable jobs are hard to find. We search for individuals who can thrive in both team and autonomous work settings, people who are looking for longevity in a professional environment with integrity and real support from their employer.

Best Western Saranac Lake is searching for a Regional Manage r with exceptional customer service and interpersonal skills to join our team, overseeing our business operations in an assigned region. The Regional Manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability. Duties also include guiding management staff in your region, setting performance objectives, evaluating and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports. You will lead and manage staff, ensuring operations run smoothly and revenue targets are met. A top-notch Regional Manager performs efficiently in a high-pressure environment and demonstrates excellent problem-solving and decision-making skills.

Job Responsibilities:

• Achieving business goals and revenue targets.
• Overseeing daily operations, managing budgets, and setting performance objectives.
• Recruiting, training, and supporting general managers, as well as conducting regular performance appraisals.
• Developing and implementing business, marketing, and advertising plans.
• Managing internal and external stakeholder relations and negotiating contracts.
• Planning, evaluating, and optimizing operations to be efficient and cost-effective.
• Ensuring products and services comply with regulatory and quality standards.
• Ensuring company standards and procedures are followed.
• Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
• Dealing with escalated customer issues, incident reports, and legal actions.
• Other duties assigned by management.

Successful Candidates Must Have:

• High school diploma or GED required.
• Bachelor's degree in business administration, management, or a similar field preferred.
• 5+ years of management and leadership experience.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office, with CRM systems, and project management tools.
• Excellent leadership and decision-making skills.
• Ability to multitask and work efficiently under pressure.
• Strong analytical and problem-solving skills.

At Best Western Saranac Lake, we prioritize employee development, offering opportunities for growth within the Best Western brand and mentorship to support your success. If you’re passionate about creating outstanding guest experiences and building meaningful connections, we invite you to join our team and grow your career with us!

Company Description

At Best Western Saranac Lake, we prioritize employee development, offering opportunities for growth within the Best Western brand and mentorship to support your success. If you’re passionate about creating outstanding guest experiences and building meaningful connections, we invite you to join our team and grow your career with us!