Adult Care Manager

Behavioral Health Services North Inc
Plattsburgh, NY

Job Description

Job Description

A Spanish version of this position is available upon request
La version de esta posicion esta disponible en Español si es requerida

BHSN, one of the fastest growing organizations providing whole person care in the region, is in search of passionate individuals to join our rapidly growing team!

Your role at BHSN:
As an Adult Care Manager, you will provide outreach and enrollment services to adults who meet the eligibility requirements of New York State’s Adult Health Home program. You will help to organize client care to improve client health outcomes and reduce unnecessary emergency room and inpatient hospitalizations.

Work Schedule is Monday through Friday, 8:00am to 4:00pm, with flexibility to meet client needs.

What’s in it for you?

  • Generous time off (with no wait time for accruals)
  • Health, vision, and dental coverage (at a low-cost to you)
  • Retirement savings plans
  • Opportunities for advancement and growth within BHSN
  • Mentorship and training programs
  • Minimum 10 paid BHSN holidays off annually
  • Working within our community, making a real impact, & working alongside passionate colleagues

What your day might look like:

  • Document all case activity, including outreach, consent development and assessment, plan development, client progress and transition arrangements
  • Complete Comprehensive Assessment within required timeframe, updating per AHI policy
  • Develop a comprehensive Plan of Care in collaboration with participant within required timeframe, updating per AHI policy.
  • Inventory and coordinate existing services relevant to the Plan of Care, identifying and securing additional services as appropriate
  • Provide monthly Health Home core service per DOH requirements.
  • Conduct case review meetings with members of interdisciplinary team
  • Promote evidence-based wellness and prevention resources
  • Track and share information and care needs across providers
  • Support adherence to treatment recommendations

Skills and Qualifications

  • Education Requirements:
    • A bachelor’s degree in any of the following: child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation therapy, rehabilitation, social work, sociology, or speech and hearing; OR
    • NYS licensure and current registration as a Registered Nurse and a bachelor’s degree; OR
    • A bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; OR
    • A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).
  • Professional Work Experience Requirements (in addition to education requirements):
    • Two years of experience EITHER (a Master’s degree in a related field may be substituted for one year’s experience):
      1. Providing direct services to persons diagnosed with mental disabilities, developmental disabilities, alcoholism or substance abuse; OR
      2. Linking persons who have been diagnosed with mental disabilities, developmental disabilities, alcoholism or substance abuse to a broad range of services essential to successfully living in a community setting.
  • Valid NYS driver’s license with driving record acceptable to BHSN insurance carrier required in order to provide transportation to service recipients when necessary.

EEO Statement: BHSN is an Equal Opportunity Employer, and supports Diversity, Equity, and Inclusion in its hiring and employment practices so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives. In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions , citizenship or immigration status or any other factor prohibited by law.

Posted 2025-11-07

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