Family Outreach and Enrollment Coordinator

Family Outreach and Enrollment Coordinator

Location: South Bronx, NY

Employment Type: Full-Time

Organization: Qualitas of Life Foundation (Subcontractor for Mercy Center/ NYC Kids RISE)

About Qualitas of Life Foundation

Qualitas of Life Foundation is a nonprofit organization committed to advancing financial education and economic empowerment among Hispanic families. Through our partnership with Mercy Center and NYC Kids RISE, we guide and support families participating in the Save for College Program, helping them build financial stability and cultivate long-term savings habits for their children’s future education.

Position Overview

We are seeking a Family Outreach & Enrollment Coordinator to implement the NYC Kids Rise Save for College initiative within NYC Public Schools District 7. Reporting to Qualitas of Life Foundation Program and Outreach Specialist and on-site to the Mercy Center Program Manager and Director of Youth Programs., The Family Outreach & Enrollment Coordinator will promote program enrollment within the school district, conducts in field outreach, directly assist families with the sign-up process, and support parents in opening bank accounts and college savings accounts. They will visit schools, conduct community presentations and participate in other community events around the South Bronx. The Family Outreach & Enrollment Coordinator will participate in the Save for College Program learning community, attend all necessary trainings, and assist with reporting required by NYC Kids RISE. This is a full-time, 40 hour/week in-person position that will require flexibility in scheduling to include occasional evening and weekend work.

Key Responsibilities

• Master the Save for College Program and college savings account materials and present the information in a variety of settings, answer parent questions and work individually with parents Conduct direct outreach and in-reach to participating parents in person, via phone, text and/or email in order to explain the program and engage them to complete the foundational steps
• Plan and facilitate informational workshops and events about the Save for College Program and relevant topics, virtually and in person (variety of locations within the South Bronx)
• Provide one-on-one navigational and technical support for parents/guardians in viewing their scholarship accounts, opening and linking their own college savings accounts and making deposits;
• Ensure timely follow up and support to participating parents, including appropriate referrals as needed
• Provide feedback and generate new ideas for ways that NYC Kids RISE can support parents to understand the program and complete the foundational steps
• Represent Qulitas of Life Foundation and Mercy Center with community stakeholders during community outreach events
• Complete timely data entry to capture all interactions with participating parents and other key data points such as workshop attendance, using Salesforce and Google/Excel Sheets
• Maintain strict adherence to NYC Kids RISE data security and privacy policies
• Perform other duties as assigned by supervisor

Qualifications & Experience

• Bachelor's degree in related field plus four years’ experience preferred -or- Associate’s degree plus six years of relevant experience
• Bilingual in Spanish required
• Strong oral and/or written communications skills; proficient public speaking skills
• Interest in or previous work experience in financial empowerment and/or college and career readiness
• Proficiency in MS/Google Suite and in Zoom/Google Meet/MS Teams or other video meeting technology
• Ability to lead presentations and / or facilitate workshops/events in English and Spanish
• Ability to walk someone through the technical aspects of a registration, enrollment or application process in English and Spanish
• Excellent organizational skills to manage multiple tasks, prioritize, and meet deadlines
• Ability to work as part of a team and use self-initiative .
• Salesforce experience is desirable.

Physical Requirements and Work Environment:

• This position works in office settings and in the communities of the South Bronx
• Must be comfortable working outdoors in all weather, sometimes standing or walking for extended periods
• Ability to lift and transport materials (5 lbs)
• May work at a desk and computer for extended periods of time

Why Join Us?

• Make a direct impact by helping families improve their financial futures.
• Be part of a mission-driven organization dedicated to financial empowerment.
• Work in a collaborative and supportive environment with ongoing professional development.
• Contribute to a growing initiative that transforms financial well-being for Hispanic communities.

How to Apply

To apply, please submit your resume and a cover letter detailing your experience and passion for financial education to: [email protected]

Equal Employment Opportunity Qualitas of Life Foundation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, or any other protected status under applicable federal, state, or local laws. We strongly encourage applications from individuals of diverse backgrounds, especially those from the communities we serve.

This full-time position offers an annual salary range between $57,000 and $65,000 USD , commensurate with experience. The role also includes health reimbursement benefits through an Individual Coverage Health Reimbursement Arrangement (ICHRA) and a transportation reimbursement benefit.

Job Type: Full-time

Pay: $57,000.00 - $65,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Parental leave

Work Location: In person