Front Desk Coordinator (Hospitality)

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If Hospitality Coordination is your passion this is the perfect opportunity for you! We are seeking a Front Desk Coordinator to support a boutique office space in New York, NY. The ideal candidate is personable, reliable, and friendly, with a winning balance of Customer Service and Administration skills. Candidate will use excellent verbal and written communication abilities to best serve members' and guests' needs and must thrive working in a fast-paced environment. If this sounds like you, apply today and get ready to bring your enthusiasm to our team of service stars!

Responsibilities:

• Act as first point of contact at the front desk for all members and guests, delivering excellent customer service
• Onboard new members: activate and distribute keys, fobs, building access and member welcome packets
• Provide tours of the space for new members and answer questions regarding the space and the community
• Curate and oversee all events and programming within the space
• Seek and collaborate with local businesses for partnership opportunities
• Assist in end-to-end IT management and solutions (i.e. printing, network management, phones, etc.)
• Manage conference room bookings and conference catering requests

• Develop relationships with members which will in turn inform and inspire programming concepts and form brand loyalty
• Ensure smooth operations of the space while providing an optimal member experience
• Manage the office independently when Manager is out of the office

Requirements:

• Bachelor's Degree
• Minimum 1 year experience in hospitality administration

Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion. 36258#PHILLYAFT

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Shift:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• hospitality administration: 1 year (Preferred)

Ability to Commute:

• Brooklyn, NY (Preferred)

Ability to Relocate:

• Brooklyn, NY: Relocate before starting work (Required)

Work Location: In person