Intake Paralegal - Personal Injury Law Firm

Law Firm
New York, NY

Job Description

Job Description

Intake Paralegal – Personal Injury Law Firm

Location: Manhattan
Salary: Competitive, based on experience $75,000 to $85,000
Schedule: Full-Time

Our growing Personal Injury law firm is seeking an experienced, compassionate, and highly organized Intake Paralegal to join our team. This role is critical to creating a positive first impression for prospective clients while ensuring all potential cases are properly evaluated and onboarded.

Responsibilities:

  • Handle incoming calls from prospective clients and conduct detailed intake interviews
  • Gather and document facts, injuries, insurance information, and accident details
  • Evaluate potential cases based on firm criteria and attorney guidelines
  • Request and review preliminary records and supporting documentation
  • Open and maintain electronic case files
  • Follow up with leads and prospective clients in a timely manner
  • Coordinate attorney consultations and client appointments
  • Draft retainer agreements and onboarding documents
  • Maintain accurate notes and data within the firm’s case management system
  • Provide exceptional customer service to clients during stressful situations

Qualifications:

  • Minimum 2 years of Personal Injury intake experience preferred
  • bilingual Spanish preferred
  • Strong phone presence and communication skills
  • Ability to build rapport and show empathy with potential clients
  • Excellent organizational and multitasking abilities
  • Experience with case management software
  • Detail-oriented with strong follow-through
  • Ability to work independently and as part of a team
Posted 2026-07-23

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