Front Desk Receptionist, Central Queens

Do you love welcoming people and being the friendly face that starts someone’s day on a positive note? Our community center is looking for a warm, approachable Front Desk Receptionist who enjoys helping others and creating a welcoming environment for everyone who walks through our doors.

Key Responsibilities:

o Greet and welcome visitors in a professional and friendly manner

o Manage check-in procedures and verify membership access

o Support membership sales by answering inquiries, giving tours, and assisting with enrollment in a welcoming, community-focused manner.

o Direct visitors to the appropriate person or department

o Assist Membership Department with duties as needed

• Telephone & Communication:

o Answer phones and respond to inquiries accurately and courteously

o Take messages and ensure timely delivery to the relevant person

o Respond to basic inquiries and provide information about Commonpoint programs and services

Administrative Support:

o Enter and process new, renewed and existing memberships forms

o Handle incoming and outgoing mail and deliveries

o Schedule appointments and manage room bookings for Membership programs and events

o Maintain office supplies inventory and place orders as needed

o Assist with basic data entry and record-keeping tasks

• Security and Protocol:

o Monitor visitor access and issue visitor badges

o Follow security procedures and protocols

o Enforce facility policies professionally

Skills and Qualifications:

• High school diploma or equivalent

• Excellent verbal and written communication skills

• Professional appearance and demeanor

• Strong organizational and multitasking abilities

• Computer literate, including experience with Google Drive (Gmail, Calendar, Contacts, Docs, Sheets, etc.), knowledge of Salesforce preferred but not required

• Friendly, patient, helfpul and approachable personality

• A minimum of one year experience in a professional setting as a receptionist or front desk role.

• Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds.

• Attention to detail and problem-solving skills.

• Have a proven track record for reliability, dependability and honesty.

• Ability to work flexible hours

• Must be legally authorized to work in the United States

JOB DETAILS

• Hours : Part-Time, mornings and evening

• Salary : $17-$19/hour.

• Location : Commonpoint Central Queens, 67-09 108th Street, Forest Hills, NY

• To Apply : Please email your résumé, as a Word or PDF document to Robyn Saling, Director of Membership, [email protected]. Please indicate “Receptionist “in the subject line.

Due to the high volume of applicants, only qualified candidates will be contacted.