Job Offer: Business Analyst - Customer Billing

Business Analyst - Customer Billing

Benefits :

»Competitive Compensation

»Medical, Dental, and Vision insurance

» 401(k) Retirement Savings Plan with substantial company match

»Life and Travel Insurance

»Tuition Assistance

»Paid Holidays and Vacation

»Wellness Reimbursement Program

What is a Business Analyst – Customer Billing?
The Customer Billing team is responsible for the accurate billing of customers. Through the Customer Information System (CIS), Customer Billing also tracks the transactions of meters. Team members work closely with many areas of the company including Customer Service, Cost & Rate, and Information Technology. Title/level is commensurate with practice.



What does a Business Analyst – Customer Billing do?

»Tests and implements billing changes related to rate cases and any billing changes that may be ordered by the New York State Public Service Commission

»Trains employees regarding any new billing changes

»Completes data analysis related to billing issues noted, including assessing impacts, assisting with root cause analysis and proposed resolutions and implementing changes to address

»Coordinates testing process related to assigning testing, tracking progress, and providing status updates

»Assists with other data analysis requests to identify opportunities for efficiency and optimization

»Completes monthly and quarterly reporting (preparation and verification), as well as various tasks related to the annual reporting process

»Assists internal and external auditors with questions and requests as they pertain to billing

»Supports storm/emergency restoration efforts

What does it take to be a Business Analyst – Customer Billing?

Required:

»Bachelor’s degree in Accounting, Business Administration, Data Analytics, STEM, or related field of study. In lieu of a Bachelor’s degree, an Associate’s degree in the aforementioned fields and related practice (data analysis, etc.)

»Proficiency and practice with Microsoft Office Suite (e.g. Word, Excel, PowerPoint) and the capability to lgain new computer software programs quickly

»Strong analytical expertise, including capability to proficiently perform data analysis to assess issues and drive business resolutions

»Strong interpersonal expertise and the capability to work with internal customers in an interactive team environment

» capability to work in a deadline-oriented, fast paced environment

»Strong organizational expertise and the capability to multitask

»Well-developed written/verbal communication expertise

»Strong documentation expertise

»Valid driver’s license

Preferred:

»Bachelor’s degree in Accounting, Business Analytics, STEM or a related field of study.

»SAP ISU operational business practice or practice with SAP Financial/Billing Systems

»Working expertise of Sarbanes Oxley

» practice in the regulated Utility industry


Applications will be accepted until June 1, 2023 . Please go to Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified candidates will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, discapability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.



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