Services - Payments, Senior Executive Assistant

Citi's industry-leading Payments business is at the forefront of global commerce, operating in approximately 90 countries and jurisdictions.

We are seeking an exceptional Senior Executive Assistant to serve as a pivotal partner to the Head of Payments within our Services business.

This high-impact role demands a proactive, strategic administrative professional who can seamlessly navigate a highly complex organizational structure, anticipate needs, and effectively engage with senior stakeholders across the entire Services organization and Citi to ensure operational excellence and effectiveness.

Responsibilities:

• Directly supports the Head of Payments and engages with senior stakeholders across the Services organization and Citi

• Manages day to day calendar(s)

• Coordinates all aspects of executive level manager appointments, meetings, receptions and conference calls

• May prepare and review materials and correspondence for meetings

• Coordinates travel arrangements; prepare and distribute schedules/agendas for travel

• Prepares, reconciles, and tracks expense reports through Travel and Entertainment Expense system

• Orders supplies and process invoices through Procure to Pay system

• Process and follow-up on Virtual Requests

• Assists in ad-hoc reports and special projects as needed

• Trains, coaches or guides other administrative staff when required

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  
  

Qualifications:

• Bachelor's / University degree or equivalent experience

• Previous office administration experience preferably within a large and complex financial services or similar organization

• Highly proficient in Microsoft Office

• Consistently demonstrates clear and concise written and verbal communication skills

• Demonstrated ability to quickly gain command of new systems

• Self-motivated and detail oriented

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Administrative Support

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$91,690.00 - $119,610.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Feb 05, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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View Citi’s EEO Policy Statement and the Know Your Rights poster.