Front of House Manager
- Serve as the primary manager on duty during scheduled shifts.
- Monitor service flow, guest satisfaction, and operational efficiency throughout each shift.
- Address guest concerns professionally and resolve issues in real time.
- Coach & develop team members to maintain excellent performance standards.
- Ensure compliance with all health, safety, and company policies.
- Collaborate with ownership and General Manager on staffing, scheduling, and operational improvements. Beverage Program Management:
- Manage all ordering and inventory for beer, wine, liquor, and bar supplies.
- Maintain relationships with vendors and negotiate pricing and product availability.
- Curate and develop seasonal cocktail menus that align with the restaurant's concept.
- Introduce new products, spirits, wines, and beer selections to enhance the beverage program.
- Train bartenders and service staff on beverage offerings, cocktail preparation, and menu knowledge. Qualifications:
- 2+ years of restaurant management experience, preferably in a high-volume environment.
- Strong knowledge of beer, wine, spirits, and cocktail development.
- Experience with beverage ordering, inventory management, and cost-control.
- Excellent leadership, communication, and problem-solving skills.
- Ability to remain calm and effective in a fast-paced environment.
- Availability to work nights, weekends, and holidays as needed.
- Food Handler and TIPS certifications preferred.
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