Admissions Coordinator
- Provide coverage for the Admissions Department in the absence of the Admissions Director.
- Support the Admissions Director with all department functions.
- Attend Morning Report as needed by the Director or Administrator.
- Complete and distribute daily AM census and End-of-Day (EOD) reports.
- Share all admissions-related updates with the interdisciplinary team (alerts, chats, lists).
- Prepare and finalize Admissions Agreements for new residents.
- Conduct regular audits to ensure 100% compliance with PRI, screens, agreements, and logs.
- Manage referrals (Allscripts, Navi, faxes) with a 90% response rate within 15-30 minutes.
- Enter and upload data into Sigma and billing systems prior to each new admission.
- Partner with marketing/outreach teams and hospitals to maximize admissions opportunities.
- Communicate with families to assist in referral conversion and highlight facility strengths.
- Stay informed on facility capabilities, policies, and marketing features.
- Demonstrate strong knowledge of insurance, payor sources, disenrollments, and SNF finances.
- Answer calls and assist with insurance or general inquiries.
- Maintain the daily hospitalization list and share updates with outreach and social work.
- Prepare for new admissions, including charts, room arrangements, and equipment coordination.
- Collaborate with nursing, housekeeping, and concierge to ensure readiness of rooms.
- Assist outreach team with marketing materials, giveaways, and promo item inventory.
- Send out admission alerts via email.
- Collect financial and intake information during the admissions process.
- Provide family tours and attend meetings when necessary or in the Director’s absence.
- Report departmental concerns or observations to the Admissions Director.
- Perform general administrative tasks as assigned.
- Be available outside standard business hours if needed.
- Minimum 1 year of Admissions Coordinator experience (required).
- Knowledge of Medicare requirements, PDPM, HMO rules, and prescription plans.
- Familiarity with EMR software systems.
- Understanding of CMS guidelines, DOH regulations, and insurance policies.
- Strong verbal and written communication skills.
- Established relationships with local hospitals (preferred).
- Generous Paid Time Off (PTO)
- Medical and Dental Coverage
- Employee recognition programs
- Company perks
- Supportive, team-oriented work environment
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