Veterinary Receptionist

Job Description

Job Description

Company Description

Valhalla Animal Hospital is a well-established veterinary medicine provider in southern New York. For more than thirty years, our devoted team has provided personal, loving care to earn the highest customer satisfaction rating in the area. We are dedicated to providing a high standard of service for our clients while providing support and guidance to pet owners. We pride ourselves on maintaining long-term relationships with clients from their puppy or kitten stages to adult years.

Valhalla Animal Hospital is equipped with the latest innovations and medical capabilities. We provide wellness, dentistry, surgical, and emergency care. Many patients look to us as their one-stop for all their needs. Our clinic is equipped with an in-house laboratory, pharmacy, and radiology to optimize our range of diagnostics. We utilize laser therapy to reduce pain and recovery time in our surgical suites.

Our hospital is a staple in Valhalla, New York. This charming community, whose name translates to the “realm of the gods” in Viking mythology, is bordered by plains, rolling hills, and smooth waters. Come to explore the legends and lore surrounding this hamlet, and stay for the picturesque, untouched nature. You won’t find cookie-cutter houses here: Valhalla’s real estate is made up of a blend of historic and flipped homes in spacious neighborhoods. Kensico Dam Plaza hosts annual events including a winter festival, Fourth of July fireworks, outdoor movies, and concerts. New York City is under an hour away by train to Grand Central Station. Valhalla and Westchester County give residents a breath of fresh air with convenient access to NYC’s world-class entertainment.

To learn more about us, click here!

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Pay range: $20/hr+ BASED ON EXPERIENCE

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit