Job Offer: Institutional Research Analyst

Institutional Research Analyst

The Institutional Research Analyst (IRA) works in a collaborative manner with all members of Analytics and Decision Support to produce quality research and statistics that support faculty, staff, and administrators in making data driven decisions. The IRA extracts data from the student information system and other data repositories, prepares summaries of descriptive statistics according to established reporting guidelines and schedules, prepares reports requested by external compliance and noncompliance agencies, assists in survey or qualitative data collection administration, and responds to ad hoc requests for descriptive statistics and other information.
This is a full-time hybrid function with a minimum of two required days at Excelsior's home office in Albany, NY, with the remainder of the days worked in the house.

tasks and Responsibilities:
• Extract data from Excelsior’s Student Information System and other college data systems for compliance reporting, external noncompliance reporting, and other requests for information.
• Prepare and present data to various audiences using tables, charts, and narrative reports in a way that stakeholders can easily understand.
• Administer regularly scheduled and ad hoc surveys/participant research and report results.
• Respond to requests for external noncompliance data.
• Collaborate with other departments on survey/focus group best practices.
• Assist with research projects that contribute to the knowledge of Excelsior University students.
• Maintain various survey processes which include distributing the instruments, making regular updates at the request of academics, ensure proper documentation for any changes, maintain consistency between survey tool and database, produce reports and ad hoc data requests located upon survey data, and seek ways to streamline the processes already in place.
• Keep current on compliance reporting policies and procedures, including data and definitions.
• Assist with administration of student and faculty course evaluations each term.
• Other tasks as assigned.

Qualifications required

»Bachelor’s degree and some graduate coursework (Master’s preferred) in social science, psychology, mathematics, or other program with significant coursework in statistics and research methods.

»Skill and practice with descriptive statistics, large data sets, and qualitative research methods

» skills with Microsoft Office, some practice with statistical software (such as SPSS, SAS, or R), and querying languages such as SQL are preferred.

» practice designing/conducting participant research such as surveys, focus groups, and/or interviews. practice with Qualtrics is a plus.

»Strong attention to detail, flexible, and capability to work well independently.
Preferred Qualifications

» • Higher education practice, particularly in institutional research (IR)

»Survey design practice in Qualtrics

»Familiarity with external reporting (state and/or federal)