Public Safety Dispatcher

THIS IS A CIVIL SERVICE POSITION. THERE ARE SEVERAL CURRENT VACANCIES.

For further consideration, please submit the City of Saratoga Springs application. The full announcement can be found on . We cannot interview without a completed application submitted.

Applications are available in the Civil Service Office in City Hall, or online under Civil Service, or email [email protected] to request one be sent to you.

Completed applications can be emailed into [email protected], mailed in, or dropped off to the office.
This is in office employment. This is not remote employment.

Salary: 2026 $56,097; NYS Retirement; Health, Dental, Vision Benefits; Paid time off; CSEA Union; ‘Cost of living’ and anniversary step yearly increases.

Location: City of Saratoga Springs NY 12866 – City Hall – Department of Public Safety.

Minimum Qualifications:
The following qualification(s) MUST be met and clearly detailed on the application form on or before the last filing date:

• Graduation from high school or possession of a high school equivalency diploma.

Special Notes And Requirements:

• To be eligible for permanent appointment, candidates must pass a hearing and vision medical exam conducted by a Civil Service Commission appointed physician; eye and vision - visual acuity must be equal or better than 20/30 in each eye when corrected.
• Background Check: To be eligible for permanent appointment, each candidate will be subject to a thorough background investigation. Applicants may be required to authorize access to educational, financial, employment, criminal history, mental health records or other records. Conviction of a felony may bar appointment. Conviction of a misdemeanor or other offenses is subject to evaluation and may bar appointment. At the discretion of the appointing authority candidates may submit to additional screening as a term and condition of employment, including but not limited to fingerprinting and polygraph testing. The applicant will be restricted for interview/appointment if the required background packet is not submitted within the allotted time frame.
• This is a 24-hour operation. Ability to work evenings, weekends, and holidays is a must. Shifts are 8:00am-4:00pm; 4:00pm-12:00am ($0.80/hour differential in pay); 12:00am -8:00am ($1.20/hour differential in pay). May be assigned to work religious holidays.

Duties:
The position involves responsibility for operating in the communications center, at a telecommunications console, on an assigned shift in the City Saratoga Springs Police Department. Responsibilities include but are not limited to; send and receive transmissions to emergency personnel; perform related communications activities via telephone, computer, and short-wave radio. Incumbents will learn the acceptable job practices, policies, and procedures on the job. Employees must be able to function in emergency situations and take appropriate action. The work is performed under the general supervision of the assigned Communications Supervisor and/or the Officer in Charge, in accordance with established department policies. Performs related duties as required.

Typical Work Activities:
The duties listed are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

• Operate two way radio equipment to direct emergency personnel to the scene of crimes, citizen complaints, or other emergencies.
• Receives emergency and non-emergency calls from the public requesting police, fire, and/or medical assistance.
• Interprets location of callers by applying knowledge of the geography of the jurisdiction and surrounding areas to provide appropriate and timely assistance.
• Maintain communication with emergency apparatus and personnel via the two way radio system to ensure status, location, and safety of emergency personnel.
• Operate secure computer terminals to enter, modify, or retrieve data such as stolen/recovered property, towed/repossessed vehicles, missing persons, driver/vehicle information, warrants, and composing other messages to other agencies on a secure network.
• Provides general information to the public using directories and reference materials to serve the needs of the public.
• Maintains appropriate security and confidentiality of information created or encountered in the course of duties.
• Prepares and maintains a variety of logs and reports in relation to the location and activity of emergency apparatus and all calls received on tour of duty.
• Operates a variety of common office equipment and performs clerical tasks in connection with the work of the communications center.
• Documents training evaluation information, make recommendations, and provide information for performance evaluations on dispatch trainees.

This Is a Civil Service Position. There are several current vacancies.

For further consideration, please submit the City of Saratoga Springs application. The full announcement can be found on . We cannot interview without a completed application submitted.

Applications are available in the Civil Service Office in City Hall, or online under Civil Service, or email [email protected] to request one be sent to you.

Completed applications can be emailed into [email protected], mailed in, or dropped off to the office.
This is in office employment. This is not remote employment.