Sr. Product Manager, Deposit Account Opening & Onboarding (MANTL)

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami's Mobile App Platform has been certified by J.D. Power for providing clients with "An Outstanding Mobile Banking Platform Experience."


Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably's Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.


As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.


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MANTL is transforming how banks and credit unions open deposit accounts and onboard their customers. As a Senior Product Manager focused on Deposit Account Opening & Onboarding, you will build products that help financial institutions drive growth, streamline operations, and deliver modern digital experiences that compete with the best in fintech.


You will define and deliver capabilities that support the full lifecycle of account opening - from eligibility and application workflows to KYC/KYB verification, funding, account activation, and ongoing engagement. This role sits at the center of our mission to help regional and community financial institutions thrive.

Key Responsibilities



Product Ownership


• Develop and execute the product strategy for MANTL's Deposit Account Opening and Onboarding products, aligned with company and customer goals.


• Manage the full product lifecycle - discovery, roadmap planning, delivery, launch, and adoption - with a strong focus on measurable outcomes.


• Drive the evolution of tools that help financial institutions improve branch efficiency, deepen customer relationships, and optimize their online deposit-opening experience.



Customer-Centric Development


• Partner deeply with banks and credit unions to uncover onboarding pain points, regulatory requirements, and operational workflows.


• Champion a customer-centric approach by immersing in the workflows of executives, operations teams, and front-line staff to understand their motivations, constraints, and unmet needs before shaping solutions.



Cross-Functional Collaboration


• Drive cross-functional initiatives that bring together engineering, customer teams, and go-to-market teams to deliver meaningful improvements for customers.


• Serve as the voice of financial institutions internally, ensuring product decisions reflect what matters most to customers-from executives to front-line staff



Metrics & Performance Management


• Define clear success metrics for onboarding performance (e.g., completion rates, identity verification success, time to open, funnel conversion, operational efficiency).


• Use quantitative and qualitative insights to continuously iterate and optimize the onboarding experience.


• Build a strong feedback loop with customers to ensure product enhancements deliver measurable improvements.



Qualifications


• 4-8 years of product management experience in B2B SaaS, ideally building data-centric, workflow, or financial products.


• Fintech or financial services experience strongly preferred; familiarity with deposit onboarding, KYC/KYB, fraud controls, or core banking systems is a plus.


• Comfort with AI/ML concepts and the ability to identify practical applications that improve product and operational outcomes.


• Strong understanding of agile methodologies and the product development lifecycle.


• Excellent problem-solving skills and an ability to simplify complex workflows into intuitive user experiences.


• Exceptional communication and collaboration skills with a track record of aligning cross-functional partners.


• A customer-first mindset and passion for helping financial institutions deliver better, faster, safer onboarding experiences.
The salary range for this position is: $150,000 - $180,000



Cool Things to Know



Not Just Any Company : Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.



Work Authorization : We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.



Recruiters : We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.



Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.



The Important Stuff



Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.



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J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.