Resident Aide, Part-Time 8am-4pm Friday and Saturday
- Control access at the main entrance by screening all clients and visitors entering the building
- Intervene to de-escalate crisis situations and document all such situations and interventions performed
- Respond to incidents
- Perform regular and frequent foot patrols of the entire facility.
- Complete logs, incident reports, and all other required documentation
- Make calls to the police, fire department, and other first responders as directed
- Perform administrative duties and receptionist duties at the operations desk
- Monitor the video surveillance cameras and fire prevention detection of the alarm notification system.
- Ensure the safety of all and security of all equipment
- Provide coverage for the general welfare and safety of the shelter residents, staff, and volunteers
- Provide crisis prevention and intervention as needed
- Complete routine resident and facility check to ensure that residents are not at risk and that the facility is free of potential hazards (leaks, fire, destruction of property, etc.)
- Record incidents and residents’ grievances appropriately in the logbook and on the incident report
- Assist with regular fire drills during the day, evening, night, and weekend shifts, ensuring that all staff and residents follow procedures
- Interact with NYPD, EMS, and FDNY, and know when it is appropriate to make emergency calls
- Help to foster and to promote a positive and harmonious atmosphere at the facility
- Search all residents, staff, visitors & residential rooms & common areas of the facility via magnetometers, hand-held wands, and x-ray baggage scanners
- Willingness to become trained in Safe Crisis Management (SCM) by Osborne Staff
- Must be able to work flexible shifts, weekends, and overtime if necessary
- Perform other duties as assigned
- High school diploma or equivalency; in lieu of education, must have two years of related experience
- Must have NYS Security Guard License and current 8-hour annual Certificate.
- F02 FDNY Fire Guard License required
- Minimum two years of experience working in a residential facility, preferably experience working with dual-diagnosed individuals, mental health, and substance abuse issues.
- Valid CPR/First Aid Certification
- Ability to climb 120 standard stairs within 2 minutes.
- Must have good interpersonal skills with the ability to communicate effectively, both written and oral.
- Knowledge of community resources.
- Ability to make sound decisions and resolve conflicts.
- Deal calmly in crisis situations and handle multiple tasks effectively under pressure with minimum supervision
- Work collaboratively well with diverse groups.
- Strong organizational skills, detail-oriented, and efficient.
- Must have some computer skills and be able to formulate incident reports.
- Salary is based on commensurate experience and other qualifications.
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