L2 Service Technician
Are you ready to join an award-winning MSP recognized as one of the best places to work? Techworks Consulting is seeking a talented and driven Level 2 Service Technician to troubleshoot clients' technical issues and present solutions in an easy to follow manner. If you thrive in a dynamic, hands-on environment, this on-site role in the Bronx, NYC could be the perfect opportunity for you!
We’ll Provide:
Robust benefits package including health insurance, dental, 401K, PTO, and holidays
Salary range of $67,000-$72,000
Opportunities for continued growth and learning
Great company culture supported by strong core values
What You'll Do:
Answer service desk phone calls directly from clients
Perform in-house technical service and preparation on new equipment deployments
Utilize remote assist tools to take control of users' PCs to assist with issues
Skills You'll Need:
Ability to attend initial training in Ronkonkoma, NY for 30 days
Strong PC troubleshooting skills including but not limited to: logon issues, email issues, printing issues, network connectivity issues, etc
Working knowledge of Active Directory and troubleshooting common issues in a business domain environment
Knowledge of IT Services and ability to answer technical questions from clients
Ability to be punctual and reliable, and demonstrate professionalism at all times
Strong customer service and communication skills
Must be able to work well independently, with a team, and across departments
Strong organization skills including detailed time entry and documentation
Ready to Apply?
Quick apply with your resume here OR
Get a head start on our application and aptitude testing process here:
Recommended Jobs
Case Aide
CORTLAND COUNTY PERSONNEL/CIVIL SERVICE DEPARTMENT60 Central Avenue Cortland, NY 13045 607-753-5076 NOTICE OF JOB VACANCY Job Title: Case Aide (HELP Program) No Exam RequiredThe work involves respo…
Line Producer, FOX & Friends
OVERVIEW OF THE COMPANY Fox News Media FOX News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer d…
Social Media Manager
Brilliant , one of the most respected and rapidly growing agencies focused on family-oriented brands whose motto is “Work Hard - Play Hard - Laugh Hard”, seeks a Full-time Social Media Manager to…
Dental Hygienist
Join Our Team at Appletree Cove Dental (Kingston, WA) 4 Days/Week | $62–$70/hour | March 1, 2026 Start (Earlier Considered) Appletree Cove Dental is excited to welcome a new Dental Hygienist to …
Solar Installer (Must Have Residential Solar Experience)
Role: Solar Installer # of Openings: 1 Location: New York City Area Compensation: $25.00 to $40.00 per hour, plus overtime Job Overview Our client, an established and rapidly growin…
Controller
Controller Brooklyn, NY $150K–$170K (DOE) Position Overview We are seeking an experienced, hands-on Controller to serve as a strategic financial leader and right-hand partner to executive lea…
Foundation Internship in Development and Philanthropy - Northwell Health - Lake Success, Nassau, United States
Description We are Northwell Health, a nonprofit supported by our communities. The Northwell Health Foundation, a 501(c)(3), is our fundraising arm. Philanthropy fuels innovation, empowering us …
Senior Sustainability Analyst-HYBRID- NYC or NJ
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join t…
Registered Dietitian - Nursing Home Surveyor/Complaint Investigator
Registered Dietitian - Nursing Home Surveyor/Complaint Investigator - New Rochelle, NY (#25144) Minimum of 2 years clinical experience in a medical facility, preferably a nursing home Gree…
Dentist
General Dentist Opportunity | Up to $35,000 in bonus opportunities | 15 Min Drive from Syracuse, NY MB2 Dental is seeking an enthusiastic full-time Associate Dentist at one of our affiliated off…