Receptionist

On Call/Per Diem Receptionist

Weekday and Weekend Shifts Available on an As Needed Basis - No Set Schedule

On Call Shift Hours from: 7:30am - 1:30pm and 1:30pm - 8pm

* Flexibility to cover shifts on an as needed basis is required *

Pay rate between $19-21.38/hour (based on experience)

Everything we do at The Wesley Community is guided by our Core Values which form the acronym "CARES" . These Core Values are COMPASSION, ACCOUNTABILITY, RESPECT, EXCELLENCE and SPIRIT. It's more than a job: it's caring that starts in the heart.

What will I do as a Receptionist for The Wesley Community?

• Establish and communicate the coordination of staffing schedule to receptionists.
  • Directly responsible for always coordinating appropriate staffing and considered "on call" to find/fulfill coverage needs and oversee scheduling of planned and unscheduled callouts.
• Welcome and provide guidance under the oversight of the Director of Life Enrichment as needed to members of The Wesley Community volunteer program during their visits to The Wesley Community.
• Assist with the coordination and implementation of communicating information to the volunteers in The Wesley Community volunteer program via mailing, phone, e-mail.
• Operate paging/telephone system as required.
• Answer telephone, determine nature of call and direct caller to appropriate individual or department.
• Receive inquiries and release information in accordance with established policies and procedures.
• Maintain a current file/listing of residents by name and room number, emergency phone numbers of key department personnel, phone extensions, etc.
• Receive requests from within the facility and locate personnel through paging system.
• Give directions/information to visitors, guests, residents, sales representatives, etc.
• Report suspicious persons/information to supervisor immediately.
• Ensure guests/visitors abide by existing rules and refuse admission to persons as directed.
• Assist with administrative duties as directed. (Includes typing, filing, making Comprehensive Care Plan phone calls, etc.)
• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility.
• Greet visitors. Direct to appropriate office or resident room.
• Order supplies as directed. Assist volunteers in completing supply request forms for the gift shop as needed.
• Assist with collation of mailings, as necessary.

Receptionist Requirements :

• Must be, as a minimum, a high school graduate.
• Minimum of two years in a clerical position or completion of a secretarial science program from an accredited school/college preferred.
• Experience with multi-line phone system preferred.

The Wesley Community strives to have its employees be a part of a culture of excellence and to enjoy their work. Our team is also committed to making sure our employees are rewarded for superior effort and performance and get a chance to have fun as part of their employment experience at The Wesley Community.

We offer competitive and team-focused Employee Benefits to include :

• Competitive pay + incentive compensation
• A full benefits package
• Paid vacation, sick, and personal time
• Paid Holidays
• Flexible scheduling options
• NEW Weekly Pay Periods and Daily Pay Option
• A 401K retirement plan
• Tuition assistance and nursing scholarships
• Opportunities for growth and development
• A caring and supportive teamwork environment
• Perks such as self-care support and on-site prescription fills
• A fun work environment including theme weeks, recognition events, and opportunities for staff involvement

About the Wesley Community:

For over 50 years, The Wesley Community has provided services and programs with a commitment to compassion, caring and excellence. Our distinctive continuum of care offers a unique balance of community living and care giving that ensures quality of life at every stage of life.

We are a mission driven, not-for-profit organization that puts people first. We are proud of our reputation for excellence, innovation, and a personal approach to care and services. We encourage and support our residents in their efforts to achieve their goals, and we treat them respectfully.

Learn more about working at the Wesley Community at our careers page :