Associate Territory Manager

About Convatec

Pioneering trusted medical solutions to improve the lives we touch:

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit

Position Overview:

The Associate Territory Manager reports to the Regional Manager and assists Territory Manager(s) to provide support and drive sales. If successful, this role will eventually lead to formal territory responsibility as a Territory Manager. The Associate Territory Manager must be willing to relocate anywhere in the U.S. upon the company’s request, to assume responsibility for an open territory.

Key Responsibilities:

• Participate in new hire home office-based training as well as field-based training.
• Build strong customer relationships through routine visits, product in-services and providing answers and resolutions as needed.
• Work closely with Territory Manager(s) and Regional Manager to evaluate account activity and prescribing trends.
• Assist with training and in-servicing for medical staff and support personnel.
• Work on special projects and other duties as assigned.
• Collaborate with inside office staff to service patients and facilities.
• Continually strive to improve sales skills by using the SPIN Selling Model and accept coaching by Territory Managers, Trainer and/or Regional Manager.
• Build skillset to “get past the gatekeeper.”
• Demonstrate strong business acumen.
• Work closely with Manager to identify territory obstacles and opportunities.
• Proficient with internal program to track facility calls per territory daily.
• Manage and meet all deadlines for any sales paperwork needed.
• Demonstrate strong communication skills with office staff when collecting PDF information for Medicare.
• Identify and discuss local competitors.
• Clearly communicate insurance opportunities and challenges within a given market.
• Effectively act as a company resource within specified territory.
• Understand and comply with all company policies and procedures.
• Complete all required DME training certifications in the required timeframe.

Qualifications/Education:

• Solid sales skills while taking a needs-based approach to selling.
• Demonstrate success in working within a team setting.
• Ability to articulate information to a diverse audience.
• Respond positively to coaching with a demonstrated ability to develop in the role.
• Willing to take on new challenges and responsibilities.
• Excel at multi-tasking and time management.
• Model rapport-building skills.
• Available to travel within assigned territory with overnight stays when applicable.
• Build solid understanding of managed care.

Physical Demands

• Regularly required to sit, stand, walk, bend, and move about facilities and doctors’ offices.
• Light physical effort required.
• Occasional lifting up to 30 lbs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Travel including overnight may be required for adequately supporting Territory Manager(s). Employee will help assist fellow co-workers operating in the Syracuse, Albany, Western Massachusetts, and Connecticut markets.

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!