Demand Manager

About Natoora

We are a fast-growing company with a clear mission: to revolutionise the food system.

With hubs in London, Paris, Milan, New York, Los Angeles, Miami, Melbourne and Copenhagen, we’re creating access to consciously produced and grown food at a scale unparalleled by anyone else in the industry. Since 2004, we have been building a unique supply chain that connects chefs and home cooks alike to an ever-growing community of independent growers, co-operatives and producers. We supply more than 625 varieties of fruit and vegetables and collaborate with more than 500 growers across 3 continents.

From the way food is grown, reared and produced to how it gets into kitchens, we’re breaking down barriers built up by the industrial system and sparking a grassroots movement for a better future of food. This is your chance to be a part of it.

About the job

The Demand Manager will forecast demand, track inventory levels and order the appropriate amount of hundreds of products.

This position plays a critical role in ensuring we are stocking appropriately to meet both increases and decreases in demand, as seasons and other factors change. The Demand Manager will work as part of the Buying Team to address non-conformities and reduce stock breakages, and will support decisions in Natoora’s buying processes.

The role will have a significant impact on Natoora’s growth and has the potential to evolve based on the capabilities and interests of the person. This role will report directly to the Senior Buyer.

Responsibilities

• Oversee the complete lifecycle of purchase orders for assigned categories, from initial request to final delivery.
• Ensure 100% of buying activities align with corporate plans and long-term financial goals.
• Maintain precise item-level stock balances to satisfy customer demand while minimizing overhead costs.
• Proactively track aging inventory and expiration risks to significantly reduce waste and shrink.
• Monitor projected inventory write-offs and assist accounting with accurate invoice reconciliation.
• Provide data-driven recommendations to Sourcing and Sales teams to help shape future product category planning.
• Partner with Quality Assurance to reduce product non-conformities and improve overall supplier service levels.
• Serve as the primary point of contact for suppliers, ensuring clear communication and prompt issue resolution.
• Maintain operational hygiene through daily system updates and strict compliance with standard operating procedures (SOPs).
• Collaborate with Analytics and Sales teams to identify market trends and forecast demand drivers for new business opportunities.

About you

• At least 2 years of related experience in buying or inventory management
• Ability to think from a partnership mindset and create win-win solutions with our supply partners
• Ability to manage multiple priorities
• Strong interpersonal skills and ability to build strong relationships cross-functionally
• Strong initiative and ability to work with minimal supervision in ambiguous situations
• Strong problem-solving skills: the ability to work with large datasets, frame and break down problems, and synthesize themes and insights from analyses.
• Deep expertise in data-driven analysis
• Ability to structure logical analytical approaches and to apply a range of quantitative techniques to solve business problems in an efficient, timely manner
• A positive, honest and humble attitude
• Curiosity, a strong interest in learning and a high level of self-awareness
• Experience with Tableau
• Ability and willingness to drive, on occasion, non-CDL box trucks and related vehicles

• Europe-based vacation time standards
• Excellent training and the opportunity to progress your career
• Staff discount on all fruit & vegetables, dairy, and charcuterie in our warehouse
• Healthcare, dental, vision

This role is based in Maspeth, NY.