Sr Director, Key Accounts

Date Posted:

2026-01-06

Country:

United States of America

Location:

OTNYH: New York Home Offices Remote Location, Remote City, NY, 06032 USA

Otis has an exciting leadership opportunity on our Key Accounts team. The position will be responsible for maintaining and expanding relationships with strategic clients in the U.S. & Canada. In addition to sales results, they must focus on pipeline management, forecasting, and sales planning.

The position will report directly into the Senior Vice President of Sales for the Americas and will have a close working relationship with the regional and HQ sales leaders, branch and regional sales personnel, and the field operations organization.

On a typical day you will:

• Build Key Account Management (KAM) model and set strategy

• Lead and manage Key Account forecast process

• Evaluate and distribute sales plans

• Educate Consultants and other KA Partners on new products and technologies (Digital Products, New Products and service offerings)

• Build new proactive relationships with consultants, architects, GCs, developers, property managers, and building owners

• Manage the Key Account team

• Manage the KA Pipeline for Future Opportunities

• Monitor sales activities and performance including KA pipeline health management for future opportunities

• Host customer and consultant advisory board sessions

What You Will Need to be Successful:

• Bachelor’s degree required, MBA preferred - supplemented by 10+ years of sales, general management, and/or business development experience in the elevator industry

• Experience managing P&L beneficial, but not required

• Successful track record with presenting and interacting with senior leaders

• Demonstrated ability to prioritize multiple projects, programs, and objectives and managing the interests of multiple stakeholders

• Excellent strategic problem solving and financial modeling skills

• Strong research skills using a wide variety of primary and secondary sources

• Proven team player that is able to motivate colleagues with competing priorities

Travel

• Travel within US & Canada will be required, 50% minimum.

The base salary range for this role is $196-269K. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This position will be eligible for an annual bonus incentive and annual restricted stock unit awards.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click

here

.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].