Intake Coordinator
We are well known in the community as a desirable place to work. A place current employees consider their home away from home. Responsibilities:
- Process patient referrals in the electronic medical record. Review and enter demographics, clinical information and financial reimbursement information.
- Review clinical documentation to ensure patient meets criteria for Certified Home Health Agency services.
- Schedule Start of Care date with patient, add date to the electronic medical record and on the intake board.
- Verify eligibility and benefits of all Medicare, Medicaid, Commercial and Managed Care Insurances utilizing websites.
- Verify enrollment of all new Physicians in the PECOS (provider, enrollment, chain, and ownership system) enrolled under Medicare) and OPRA (Medicaid Ordering/Prescribing/Referring/Attending) databases. Contact doctors as needed to help facilitate obtaining documents and orders for new referrals. .
- Screen incoming referrals and accept or decline request based on Home Care appropriateness.
- Contact patients, caregivers or referral sources to obtain information on referrals so that they can be admitted.
- Collaborate with other intake staff to gather all information for each referral.
- Work within the weekend rotation schedule to support the department on weekends and holidays.
- Cultivate relationships with medical practices who refer patients.
- Performs other duties as assigned.
- Proficient in data entry and navigating an EMR.
- Strong Experience with Insurance Referrals and Eligibility and Authorization process.
- Understanding of medical terminology and treatment plans.
- Excellent customer service & follow-up skills.
- Strong organizational skills/ case management experience a plus.
Salary : $26.50 to $29.50 per hour
Sunday through Thursdays and Monday through Friday shifts are available.
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Generous paid time off
- Referral program
- Vision insurance
- Up to $15,000 in education reimbursement
- Health savings accounts
- Pension
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