Operations Coordinator, CommerceNext

WHO WE ARE:

At CloserStill, we strive to deliver the best. We’re on a mission to be the most dynamic B2B events and communities business in every market we serve, bringing people together to learn, connect and grow.

Operating across five regions, we power over 200 market-leading events, publications and brands across Business Technologies, Healthcare, Learning, HR & Education, and Future Transport & Infrastructure.

But what truly sets us apart is our people.

Our teams are diverse, driven, and united by a shared commitment to excellence. Rooted in our core values of ownership, empathy, teamwork, integrity, and determination, we empower every employee to grow, shape their own path and make a meaningful impact.

Joining CloserStill means being part of something bigger - not just building events, but creating opportunities, connections, and lasting value for the communities we serve.

CommerceNext, the community, event series and conference for retail, ecommerce and technology professionals, is hiring an Operations Coordinator to support the planning and execution of its growing portfolio of events. The Operations Coordinator will manage day-to-day event logistics, vendor coordination, and onsite execution across dinners, webinars, retreats, receptions, and flagship events like the annual Growth Show.

The ideal candidate is equal parts organizer, problem solver, and relationship-builder—excelling in event logistics, vendor management, and cross-functional coordination while ensuring attendees, sponsors, and partners enjoy a seamless experience. This is a critical role in supporting the Operations Director and scaling the CommerceNext events platform.

CommerceNext is part of CloserStill Media, the largest global ecommerce events portfolio with presence in North America, Europe and Asia. This is an important role with strong growth potential as our business rapidly scales.

Key Responsibilities

• Manage logistics for assigned events (dinners, webinars, receptions, retreats, and portions of the Growth Show), ensuring flawless execution on time and within budget.
• Act as lead point of contact with vendors (venues, AV, catering, shipping, décor, etc.), securing services and troubleshooting issues.
• Coordinate deadlines, deliverables, and operations timelines across internal teams and external partners.
• Support execution of the Growth Show’s 1:1 Meeting Program, including sponsor onboarding, scheduling, and onsite logistics.
• Support the planning and delivery of VIP dinners and events at the Growth Show, including attendee recruitment, logistics, and onsite coordination.
• Track and reconcile event budgets; provide updates to the Director on spend vs. forecast.
• Ensure compliance with contracts, safety regulations, and operational policies.
• Manage onsite event execution, including vendor oversight, attendee flow, signage, and setup/teardown.
• Collect post-event feedback and prepare reports on logistics performance, lessons learned, and areas for improvement.

Qualifications

• 2–3 years of experience in event operations, logistics, or production (conference/tradeshow experience preferred).
• Proven ability to manage multiple events simultaneously in a fast-paced environment.
• Strong organizational and project management skills with attention to detail.
• Proficiency in event management software and CRM systems (e.g., MeetMax, Eventbrite, HubSpot, Webinar Platforms).
• Vendor management and negotiation experience required.
• Strong communication and interpersonal skills; confident working with sponsors, partners, and senior executives.
• Budget management experience is a plus.
• Willingness to travel and work flexible hours during events.

About CommerceNext

CommerceNext is a community, event series and conference for marketing and ecommerce executives at retail and direct-to-consumer brands. In addition to the annual CommerceNext Growth Show, CommerceNext produces and hosts executive retreats, regional networking events, podcasts, webinars, industry research, an executive dinner series and an online community. CommerceNext is part of CloserStillMedia which owns the largest global ecommerce events portfolio, including Ecommerce Expo UK, E Show Madrid, E Show Barcelona and Ecommerce Expo Asia. To learn more about CommerceNext, visit

DIVERSITY AND INCLUSION:

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, please contact our HR team at [email protected] .