Medical Office Receptionist (East Syracuse)

Medical Office Receptionist

Busy Family Care practice

Monday - Friday

Days(8:30am - 5pm OR9am - 5:30pm)

$16.00 - $23.00/hr

Non-Exempt

Medical Office Receptionist:

• Annual performance review, performance-based merit increase
• Generous paid time-off that increases with years of service
• 8 paid holidays per year
• Closed on major holidays
• Health, dental and vision benefits available with coverage effective the first of the month following date of hire
• Full complement of voluntary benefits
• $1,000 annual employer HSA contribution for employeesenrolled in CNYFC high deductible health plan
• Free office visits with NP or PA for employees who are patients of the practice and enrolled in CNYFC high deductible health plan
• $1,000/yr Employer HSA Contribution to employees enrolled in CNYFC high deductible heatlh plan
• Waiver program for health benefits ($3,000/yr)
• 401K after six months with up to 7% combined employer match and annual discretionary profit-sharing contribution
• Free onsite parking
• Free lunch daily

CNY Family Care's commitment to excellence sets us apart and guides us as we provide care for our community. The Receptionist position will be part of our professional first contact staff.This position works collaboratively with all other staff to assist the patient and facilitate successful patient interaction with the practice team and deliver high level of customer service.

Medical Office Receptionist:

• Acknowledgeand greetpatients as they approach the desk.
• Reviewand updates all demographic/insurance information.
• Collectco-pays and balances as needed and enterpayment into patient account. Balancecash drawer at the end of shift.
• Responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner.Routecalls appropriately taking accurate and complete phone messages when necessary.
• Schedule, cancel, or rescheduleappointments when necessary.
• Documentclinical messages in EMR based on established policy and procedures. Responsible for accurate documentation, reporting, and responses to patients relative to health issues.
• Followestablished scheduling protocols and directclinical concerns to the appropriate providers staff for triage.
• Performa variety of clerical duties including preparing mailings, filing, faxing, scanning and photocopying.
• Maintainconfidentiality at all times following the HIPAA guidelines.

Medical Office Receptionist:

• High school diploma or general education degree (GED) required; one to two years of college preferred.
• Minimum of two years previous experience working in Health Care/ Medical Records required; or three or more years of related experience and/or training in a medical office which uses an Electronic Medical Record; or equivalent combination of education and experience.
• Demonstrated knowledge of medical terminology and procedures.
• Knowledge of medical insurances and various policies/requirements necessary to obtain verifications.

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