Personal Care Aide - Amherst, NY

Optum
Amherst, NY
Explore opportunities with Willcare, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As the Personal Care Assistant I or II you will provide environmental support, nutritional support, and personal care/hygiene and household functions for an individual to be able to remain in their own home.

Primary Responsibilities

  • Provides or assists clients with activities of daily living including:
    • bathing in bed, tub or shower
    • care of hair including shampoo, combing and brushing
    • care of teeth and mouth including denture care
    • nail care, filing only
    • skin care including pericare and applying lotion
    • transfer of patient from bed to chair and to wheelchair
    • transfer of patients on and off bedpan, commode and toilet
    • assist client in preparing for bed
    • position patient in bed as directed
    • assists with ambulation including with cane, walker and crutches
    • personal care dressing of client
    • medication reminder
  • Live-in and Sleep Over's:
    • secures clients home for the night and provides reassurance by being present at the client's home during the nighttime hours
    • (Washington and Oregon does not provide this service)
  • Utilize the E.V.V. (Electronic Visit Verification) program as applicable
  • Assists with household tasks directly essential to client's personal care
  • Accompany clients to medical appointments or shopping if necessary and performs other essential errands
  • Measures and records oral, rectal, and auxiliary temperatures, pulse and respiration, and blood pressure when ordered within the training limitations of the aide
  • Prepares meals as required based upon client's preferred diet
    • May need to feed client if required
  • Provides clean and safe environment within the home including safe use of equipment such as side rails, oxygen, wheelchairs, Hoyer lifts, etc.
  • Records and reports activities related to personal care responsibilities, as required
  • Reports observations of the client's condition to the Branch Manager or Office Assistant
    • Notifies the Branch Manager immediately if any incidents or accidents occur
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

  • Valid driver's license, vehicle insurance, and reliable transportation or access to public transit
  • Ability to work flexible hours as required to meet identified patients' needs
  • Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client

State Specific Requirements: (remove as applicable)

NY: Must have completed a training program in home health aide services OR equivalent exam OR one full year experience in providing personal care services through a home care agency OR training program in personal care services.

Preferred Qualifications

  • 6+ months of home care experience
  • Ability to work independently
  • Ability to multi-task, self-directed, good time management skills
  • Solid communication, writing, and organizational skills
  • Possess the disposition and personality to work harmoniously with a wide variety of people and their families keeping personal matters confidential
  • Possess a solid commitment to the goals, mission, and philosophy of the organization
  • Ability to adapt to changing organizational needs

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $10.00 to $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Posted 2026-01-03

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