Non-Conformity Cell Quality Technician 1

PURPOSE OF THE JOB

Drive/lead the process of non-conformities on purchased parts (coparts, suppliers, free parts, customers, sub-contractors) from the defect characterization on production area, re-feeding to the line, containment and closure of curative actions.

MAIN RESPONSABILITIES

Tasks

• Characterize the defect on purchased parts (5W2H) and write the relevent reports (NCR : Non conformity reports) with the objective to limit production disturbances.
• Secure the production line ensuring that no other defective part is available with a clear mapping (physical identification and parts in restricted area)
• Organize the re-feeding to the line with new conform parts within the takt-time of the line (if part is available in stocks)
• Organize the first level of containment with management of control and sorting activities (internal, and coordination for supplier)
• Block (or ask to block) stock for non-conform parts
• Ask for new control key in ERP for incoming inspection for upcoming deliveries and provide inspection criteria
• Create Non-conformity reports in ERP and SQP (Supplier Quality Portal)
• Notify NCr to supplier via Supplier Quality Portal tool (NCR module) for NCr with supplier or expertise liability
• Manage relevant supplier rework activities
• Participate to daily and weekly meetings with various stakeholders
• Relevent Quality KPI of NCr cell :
  • Number of opened and closed non -conformities
  • Re-feeding lead time (time between declaration of defect and availability of replacement part on the line)
  • Status of containment (WIP and warehouse)
  • Leadtime of notification to suppliers
  • Leadtime of supplier Containment
  • Blocked stock value
  • % of NCR liability change
  • Number of non-conformities under expertise
  • Average time spent in restricted area
  • Overall non-conformity process time
• For SC-NC-01_001, manage a small team of NC Cell Quality technicians

EHS :

• Ensure the application of safety guidelines and proper use of manufacturing equipment
• Enforce the application of prevention plans
• Take all required actions when confronted with any hazard

MAIN REQUIRED COMPETENCIES

Competencies & Skills Describe the needed skills (technical & behavioral)

• Reactivity
• Resilience
• Rigor
• Communication skills
• Collaboration & team spirit
• Railway products knowledge
• Able to read drawings
• Knowledge for norms
• Knowledge and use of Problem-solving methodology and tools