Director of People / Sr. Manager

Job Description

Job Description

About the Role

Graza is growing quickly and we’re ready to bring on our first dedicated People & Culture leader. We’re looking for a hands-on, resourceful, and highly organized HR someone who can build foundational processes, support managers, lead recruiting, and help create an engaging, high-performing culture.

This role is ideal for a strong Senior Manager ready to step into broader ownership or a Director who loves rolling up their sleeves. You will partner directly with the executive team to build a People function that scales with the business.

• Lead all full-cycle recruiting efforts across the company sourcing; Partner with hiring managers to define roles, craft job descriptions, develop interview plans, and source diverse, high-quality candidates.
• Build proactive pipelines and nurture relationships with high-quality talent.
• Track recruiting metrics (time-to-fill, quality-of-hire, conversion) and improve processes as the company grows.

• Own HRIS, documentation, and benefits administration.
• Maintain accurate employee records and ensure compliance with federal, state, and NYC employment laws.
• Own and manage the employee onboarding and offboarding process.
• Update and strengthen employee handbook, HR policies, and SOPs.

• Champion Graza’s culture and help embed our values into daily ways of working.
• Design and support engagement programs, recognition initiatives, team events, and feedback processes.
• Guide leaders through employee relations issues including coaching and corrective action with fairness, discretion, and clarity.

Requirements

• 5+ years of HR experience, including full-cycle recruiting and HR operations.
• Strong organizational skills with the ability to balance multiple priorities.
• Excellent communication and interpersonal skills—able to build trust across teams and levels.
• Experience in a growing or entrepreneurial environment preferred.
• Proficiency with HR software (e.g., Gusto, Rippling, BambooHR, Greenhouse, etc.)

Benefits

• Healthcare Coverage (Medical, Dental, and Vision)
• Monthly wellness stipend
• Paid time off (Vacation, Sick, and Public Holiday)