General Manager

General Manager — East Village (NYC) | High-Volume Restaurant

NOWON is a Korean-American restaurant group built in New York City, known for high-impact dishes like the Legendary Cheeseburger and Chopped Cheese Rice Cakes.

Our East Village location is a high-volume, flagship unit doing ~$3.5M+ annually.

We are building a team of strong operators to support our next phase of growth.

The Role

This is a full-ownership GM role .

You are responsible for the performance of the restaurant — across operations, team, guest experience, and financial results.

This is not a “keep things running” position. You are expected to drive performance, enforce standards, and build a strong team.

If you're looking for a support role, this is not it.
If you want to run a serious NYC restaurant and be held accountable to results, it is.

Reports to: Director of Operations
Works closely with: Head Chef (aligned through Group Executive Chef)
Location: 507 E 6th Street, East Village, NYC

What You’ll Own Operations

• Oversee all daily operations (FOH + BOH alignment)
• Ensure systems, SOPs, and service standards are executed consistently
• Maintain DOH readiness, cleanliness, and organization at all times
• Step into service as needed to support the team

Team Leadership

• Lead, coach, and develop managers and hourly staff
• Hire, onboard, and retain strong team members
• Set expectations and hold the team accountable to standards
• Build a culture of discipline, consistency, and performance

Guest Experience

• Ensure consistent, high-level hospitality on every shift
• Address guest issues directly and resolve them quickly
• Drive improvements in reviews and repeat business

Financial Performance

• Own the P&L for the restaurant
• Manage labor, scheduling, and productivity
• Control costs through ordering, inventory, and waste reduction
• Review reports and take action to improve margins

Systems & Accountability

• Enforce systems (checklists, pars, reporting) across all shifts
• Track and manage key metrics: labor %, COGS %, reviews, comps/voids
• Ensure all managers are executing at a high level

Who You Are

• 5+ years in restaurant management, including 2+ years as GM or strong AGM
• 2+ years managing a $3M+ unit (required)
• Strong leader who can build and hold a team accountable
• Operationally sharp — understands both service and numbers
• Direct, organized, and solutions-driven
• Comfortable being fully accountable for results

Why This Role

• Run a high-volume NYC flagship (~$3M+ annual sales)
• Full P&L ownership of a serious operating business
• Work directly with ownership on group-level strategy and growth
• Clear path into Director of Operations or multi-unit roles as the group scales

Compensation

• $90K–$105K base salary (based on experience)
• Performance-based bonus tied to restaurant profitability and key metrics (yearly payout)
• Strong performance typically brings total compensation into the $105K–$120K+ range
• Health, dental, vision, PTO, 401(k)
• Dining benefits across NOWON locations

How to Apply

Send resume and a short note:

Describe the most difficult operational problem you've owned as a GM or AGM — what was broken, what you did, and what changed.

Send to: [email protected]