Reception Assistant

Maxime’s is a private member’s club by entrepreneur Robin Birley, located on the Upper East Side in Manhattan, New York City.

We are seeking a friendly and professional Reception Assistant to join our team. Reporting to the Reception Manager, the Reception Assistant supports both reception and hosting functions, ensuring members and guests receive a warm welcome while contributing to the smooth operation of the front-of-house.

What We Offer:

• Comprehensive Benefits Plan — medical, dental, vision & life insurance
• Generous Paid Time Off — significant vacation days & personal days
• 401k Retirement Savings Plan with Company Match
• Pre-Tax Commuter Benefits
• Work-Life & Wellness Platform
• Retail, Restaurant & Activities Discounts
• Freshly Prepared Staff Meal on each shift
• Uniform & Dry Cleaning Provided
• And more exclusive perks!

What we're looking for:

The essential functions include, but are not limited to the following and may change or be adjusted at any time:

• Provide a warm and professional welcome to all members and guests.
• Support the team in addressing members using correct names/titles where possible.
• Assist with maintaining accurate sign-in records for members, guests, and visitors.
• Escort or direct guests to relevant areas and assist in reuniting members with their guests.
• Assist with answering phones and directing enquiries appropriately.
• Support reservation checks, guest lists, and function sheets prior to service.
• Maintain cleanliness and organization of reception and cloakroom areas.
• Assist with basic enquiries, emails, and internal communication follow-ups.
• Support the team in upholding club rules and policies.
• Ensure a consistently tidy and presentable reception environment.
• Demonstrate a warm, friendly, and team-oriented attitude in all interactions.
• Complete additional duties as assigned by management.

Reception Ambience

• Maintain cleanliness and presentation of reception areas.
• Assist in ensuring lighting, music, and general atmosphere meet standards.

Minimum qualifications (education, experience, skills) 

• 1 year previous fine-dining or luxury customer-facing experience preferred.
• Professional, friendly, and approachable demeanor.
• Strong willingness to learn and develop in hospitality.
• Good communication and teamwork skills.
• Ability to work flexible hours including evenings/weekends.

What you’ll be doing:

You’ll be working as part of an established team delivering exceptional experiences daily. With career progression opportunities, premium benefits, and unmatched exposure, this role is for committed and ambitious individuals who want to become a part of something truly unique in New York City’s private member’s club scene.

*This position requires regular standing, walking, and occasional lifting as part of normal restaurant operations. Reasonable accommodations will be made for qualified individuals with disabilities.