Accounts Receivable Manager

Goldberg Segalla LLP, a national law firm with more than 23 offices in 11 states, has an immediate opportunity for an Accounts Receivable Manager in its Buffalo office. The Accounts Receivable Manager is a key strategic leader responsible for shaping the future of two critical finance functions: Accounts Receivable and Cash Application.

POSITION SUMMARY: This role goes beyond operational oversight; it drives innovation, efficiency, and transformation to optimize cash flow, accelerate collections, and ensure precision in payment application.
This role will partner closely with the Director of Finance Business Services to design and implement forward-thinking strategies that align with organizational goals, enhance client experience, and position the firm for long-term success. Lead the design and implementation of cash application and collection software solutions, ensuring technology adoption that streamlines processes and improves accuracy. Provide leadership to two supervisors and their teams, fostering a culture of collaboration, accountability, and continuous improvement.

ESSENTIAL JOB FUNCTIONS:

• Lead and manage the Accounts Receivable and Cash Application departments, providing guidance, mentorship, and performance oversight to supervisors and their teams.
• Oversee end-to-end Accounts Receivable and Cash Application processes, including collections, payment application, research, refunds, and dispute resolution.
• Develop and implement strategies to improve collections, reduce outstanding receivables, and optimize cash application processes.
• Champion a culture of innovation and lead process improvement initiatives across both departments by leveraging best practices and continuous improvement methodologies.
• Monitor KPIs and financial metrics to assess efficiency and effectiveness; prepare and present reports to leadership.
• Collaborate with internal stakeholders (attorneys, practice groups, finance teams) to resolve issues and ensure client satisfaction.
• Manage technical aspects of AR and Cash Application systems, coordinating system changes and enhancements as needed.
• Recruit, train, and develop team members; conduct annual performance reviews for supervisors.
• Ensure compliance with firm policies, internal controls, and regulatory requirements.

SUPERVISORY RESPONSIBILITIES:

• Recruit, interview, hire, and train new staff
• Conduct routine supervision and team meetings with direct reports
• Oversee the daily workflow of the team
• Provide constructive and timely performance evaluations
• Actively coach direct reports to maintain and enhance knowledge, skills and abilities
• Complete necessary manager administrative duties, including approving time off requests and approving timecards

REQUIRED SKILLS/ABILITIES & EXPERIENCE:

• Bachelor's degree with a minimum of 7 years of relevant experience inclusive of 5+ years management/team leadership
• Experience with Accounts Receivable and Cash Application systems, such as Billtrust, High Radius, Aderant or similar platforms, as well as electronic billing platforms.
• Strong analytical, problem-solving, and decision-making skills.
• Proven ability to lead transformation initiatives and foster collaboration.
• Knowledge of continuous improvement methodologies (Lean, Six Sigma preferred).
• Strong coaching and talent development skills to build high-performing teams.
• Solid relationship-building skills with internal teams (attorneys, practice groups, admin) and external clients.
• Strong business writing skills for policies, process documentation, and email correspondence.
• Excellent organizational and time management skills; ability to work in a fast-paced, deadline-driven environment.
• High professional and ethical standards; ability to maintain confidentiality.

Benefits:
The annual salary range for this position is $75,000-$100,000. Actual pay may be adjusted based on experience and other job-related factors permitted by law. This position also offers bonuses, and a full benefits package. Our benefits package includes, but is not limited to, health insurance, dental insurance, life insurance, a 401(k) plan, flexible spending, and more.

Goldberg Segalla isn’t merely a business—we’re a community. We value the diversity of our team and strive to create a collaborative and enjoyable culture for everyone, where leadership is rewarded, and efficiency, mutual respect, and working together for the common good are traits we all embody.

Goldberg Segalla is a national civil litigation firm with offices spanning major metro markets across the U.S., providing strategic coverage wherever our clients do business. As a firm of experienced litigators and trial attorneys, Goldberg Segalla's capabilities span business and commercial disputes, employment and labor, insurance coverage, product liability, and more. Today, our more than 500 attorneys are trusted counselors to public and private clients in key sectors and industries including construction and energy, transportation, manufacturing, retail and hospitality, and insurance.