Accounts Receivable Senior Manager

Goldberg Segalla is a national civil litigation law firm that represents major national and regional companies and insurance carriers in all aspects of business counseling, risk assessment and dispute resolution including representation in various types of claims, controversies and litigation involving personal and other injuries, property damage, contract disputes and business torts. While our Am Law 200 and Chambers ranked firm employs more than 1,000 people, we operate as one tight-knit and highly collaborative team.

Goldberg Segalla has an immediate opportunity for an Accounts Receivable Senior Manager in its Buffalo office.

POSITION SUMMARY: This role extends beyond operational oversight, serving as a driver of innovation, efficiency, and transformation in the firm’s end-to-end accounts receivable strategy and performance. It holds direct accountability for improving cash realization, reducing aged receivables, and optimizing working capital.
The role partners closely with Finance leadership, practice groups, and equity partners to drive accountability, enhance client payment outcomes, and deliver measurable financial results. It also leads the design and implementation of cash application and collections technology solutions, ensuring strong adoption that streamlines processes and improves accuracy.
The role provides leadership to two supervisors and their teams, fostering a culture of collaboration, accountability, and continuous improvement.

ESSENTIAL JOB FUNCTIONS:

• Lead and manage the Accounts Receivable and Cash Application departments, providing guidance, mentorship, and performance oversight to supervisors and their teams.
• Oversee end-to-end Accounts Receivable and Cash Application processes, including collections, payment application, research, refunds, and dispute resolution.
• Develop and implement strategies to improve collections, reduce outstanding receivables, and optimize cash application processes.
• Champion a culture of innovation and lead process improvement initiatives across both departments by leveraging best practices and continuous improvement methodologies.
• Monitor KPIs and financial metrics to assess efficiency and effectiveness; prepare and present reports to leadership.
• Collaborate with internal stakeholders (attorneys, practice groups, finance teams) to resolve issues and ensure client satisfaction.
• Manage technical aspects of AR and Cash Application systems, coordinating system changes and enhancements as needed.
• Recruit, train, and develop team members; conduct annual performance reviews for supervisors.
• Ensure compliance with firm policies, internal controls, and regulatory requirements.

SUPERVISORY RESPONSIBILITIES:

• Recruit, interview, hire, and train new staff
• Conduct routine supervision and team meetings with direct reports
• Oversee the daily workflow of the team
• Provide constructive and timely performance evaluations
• Actively coach direct reports to maintain and enhance knowledge, skills and abilities
• Complete necessary manager administrative duties, including approving time off requests and approving timecards

REQUIRED SKILLS/ABILITIES & EXPERIENCE:

• Bachelor's degree with a minimum of 7 years of relevant experience inclusive of 5+ years management/team leadership
• Experience with enterprise Accounts Receivable and Cash Application systems, including platforms such as Billtrust and HighRadius; familiarity with Aderant or similar ERP solutions preferred but not required.
• Strong analytical, problem-solving, and decision-making skills.
• Proven ability to lead transformation initiatives and foster collaboration.
• Knowledge of continuous improvement methodologies (Lean, Six Sigma preferred).
• Strong coaching and talent development skills to build high-performing teams.
• Solid relationship-building skills with internal teams (attorneys, practice groups, admin) and external clients.
• Strong business writing skills for policies, process documentation, and email correspondence.
• Excellent organizational and time management skills; ability to work in a fast-paced, deadline-driven environment.
• High professional and ethical standards; ability to maintain confidentiality.

Benefits:
The annual salary range for this position is $90,000-$115,000. Actual pay may be adjusted based on experience and other job-related factors permitted by law. This position also offers bonuses, and a full benefits package. Our benefits package includes, but is not limited to, health insurance, dental insurance, life insurance, a 401(k) plan, flexible spending, and more.

Goldberg Segalla is committed to building a workplace where talented people from different backgrounds, experiences, and perspectives can succeed, grow, and lead – together. With a broad national footprint and strong market presence, Goldberg Segalla offers the scale of a growing national firm with a small firm’s connective culture. Join #TeamGS today.