Optical sales and administrative associate

Job Description:

Citywide Eye Care is seeking a motivated, friendly, and reliable Sales Associate / Medical Receptionist to join our team! In this dynamic role, you'll be responsible for assisting patients, selling eyeglasses, managing the front desk, and providing general support where needed. We’re looking for someone who is passionate about customer service, able to multitask, and comfortable working with computers. Bonus points if you speak Mandarin! You’ll get to work in a fast-paced, supportive environment where your efforts are rewarded.

We’re excited to offer you more than just a job — this is an opportunity to grow ! If you’re looking for a position where you can quickly take on more responsibility and move into a supervisory or management role , we’re committed to helping you get there.

Key Responsibilities:

• Assist patients in selecting eyewear and provide expert knowledge about lens options and products.
• Handle customer transactions, process payments, and manage inventory.
• Greet patients and manage the front desk, including appointment scheduling, Insurance verifications and answering phone calls.
• Assist with patient check-in and check-out processes, maintaining confidentiality and professionalism.
• Help where needed throughout the clinic, including supporting the medical team with technical work.
• Ensure the front desk is well-organized and stocked with necessary materials.
• Maintain accurate records and assist in administrative tasks.

Work Schedule:

• Full-Time : Tuesday to Saturday
• Part-Time : Flexible schedule with shifts on Tuesdays, Thursdays, and Saturdays.

Benefits:

• Paid Time Off (PTO) to enjoy personal time and vacations.
• Employee Discounts on eyewear and services to keep your vision sharp.
• Bonus based on performance , rewarding your productivity and contributions.
• A supportive, team-focused work environment where you’ll be valued and respected.
• Opportunity for rapid career growth — advance into a supervisory or management role based on performance.

Qualifications:

• Strong multitasking ability and attention to detail.
• Excellent people skills with the ability to engage with diverse groups.
• Comfortable using computers and medical management software.
• Preferably bilingual in Mandarin and English.
• Previous experience in sales, customer service, or medical office reception preferred, but not required.
• Ability to work in a fast-paced environment while maintaining excellent customer service.

If you are a hardworking and personable individual who thrives in a team setting and enjoys helping others, we would love to hear from you!

To Apply: Please submit your resume and a brief cover letter to [email protected]

Job Types: Full-time, Part-time

Pay: $16.00 - $26.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person