Chief officer resource management support

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Chief Officer, Resource Management & Buses Support (Buses)

Job ID: 12996

Business Unit: New York City Transit

Location: New York, NY, United States

Regular/Temporary: Regular

Department: Regional Bus Company

Date Posted: Sep 12, 2025

Description

ob Information

Chief Officer, Resource Management and Buses Support (Buses)

First Date of Posting: 09/12/2025

Last Date of Posting: 10/03/2025

Authority: OA / TA / MTA Bus

Division/Unit: Regional Bus Company

Reports To: Vice President Business Strategies & Chief of Staff

Work Location: Various

Hours of Work: As Required

Compensation

Salary Range: $133,384 - $182,917 (Exec/1028 hay points)

Summary

This position is accountable for representing the VP Business Strategies and Buses Support in interactions with all Bus Operations Department Heads and all Human Resource Department Heads on a multitude of policy, project, and operational issues. Proposes strategies and provides high level analysis of key issues and policy direction. Directs the preparation of hiring forecast to fill vacancies within the hourly and supervisory population. Leads the development of electronic databases management systems to support improved tracking of long and short -term goals. Directs all matters related to government and community relations, including executive correspondence and the dissemination of relevant media/press information. Direct, coordinate and track compliance mandated training throughout Buses.

Responsibilities

• Accountable for representing the VP Business Strategies and Buses Support in interactions with all Bus Operations and Human Resources Department Heads on a multitude of policy, projects, and operational issues. Directs Senior Management in the study and analysis of operational and administrative issues with the goal of providing the President MTA Bus/SVP Buses with the information needed to manage Bus operations functions effectively and efficiently
• Directs the hiring plan for Transportation, Maintenance and Facility hourly and supervisory personnel, representing over 18,000 employees; inclusive of forecasting vacancies, and all activities associated with the preparation and presentation of quarterly hiring needs for OMS/HR approval. Ensure forecasted targets are monitored and adjusted according to operational requirements
• Direct the development of electronic management systems to support improved and efficient tracking of personnel activities ranging from forecasting hiring plans, tracking promotions, appointments, hay evaluations and disciplinary consistencies. Optimize the use of one source information to ensure data integrity across the regional Bus system.
• Direct the effective coordination of government /community relations, media relations and customer communications with NYCT and MTAHQ. Direct the timely dissemination of relevant media-related information to the President NYCT and the President MTA Bus/SVP Buses.
  
  

Education and Experience

• A Baccalaureate Degree from an accredited college in Business Administration or Transportation; Twelve (12) years of related experience, and six (6) years which must have been in a managerial/supervisory; or
• A satisfactory equivalent of combined education and experience requirements
  
  

Desired Skills

Knowledge of transportation operations and administrative procedures. Must be able to interact effectively with senior management and build consensus. Must have excellent communication, negotiating, problem solving, and conflict resolution skills.

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

If you have questions about this posting, please contact [email protected]