DIRECTOR OF RETAIL

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Flik Hospitality Group

Salary: $100000 - $110000 / year

What Makes FLIK Click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Reporting to the Rapport General Manager, the Director of Retail leads the strategy, curation, and operations of the complimentary pantry snack program across Millennium sites. This role blends creative product selection with team leadership to deliver exceptional customer experiences while aligning with FLIK brand standards.

Key Responsibilities

Retail Curation & Merchandising

• Curate a snack and beverage assortment aligned with brand values, customer preferences, and seasonal trends. Partner with vendors to source innovative products and manage inventory, replenishment, and waste.

Team Leadership & Development

• Lead and develop pantry attendants through staffing, scheduling, performance management, and training to ensure strong product knowledge, merchandising, and customer service.

Program Strategy & Execution

• Set standards for presentation, cleanliness, and engagement. Use sales data and customer feedback to optimize performance and collaborate cross-functionally to support business goals.

Budget & Compliance

• Oversee budgets, cost control, vendor negotiations, and compliance with health, safety, and food handling regulations.

Qualifications

• Bachelor’s degree in Business, Retail Management, Hospitality, or related field.
• 5+ years of experience in retail, merchandising, or food & beverage programs.
• Strong leadership across multiple locations with analytical, inventory, and vendor management expertise.
• Creative, customer-focused mindset with a passion for exceptional experiences.

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story (

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Associates At Flik Hospitality Are Offered Many Fantastic Benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( or copy/paste the link below for paid time off benefits information.

Req ID: 1491804

Flik Hospitality Group

JEANNE M LANE

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If you have questions about this posting, please contact [email protected]