Dental assistant

Summary

The Dental Assistant performs a wide range of intra-oral dental procedures associated with various phases of restorative, prosthetic, periodontal, endodontic, oral surgery, implant placement and restoration procedures and provides chairside assistance fully anticipating the dentist's needs for all instruments, materials, and services using four-handed techniques. Sets up operatory and/or surgery suite for planned dental procedure and cleans dental unit for timely turnover.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

NOTE: The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below.

Duties

Total Rewards of a Allied Health Professional



Chairside assisting:

• Performs a wide range of intra-oral dental procedures associated with various phases of restorative, prosthetic, periodontal, endodontic, oral surgery, implant placement and restoration procedures and provides chairside assistance, fully anticipating the dentist's needs for all instruments, materials, and services using four-handed techniques.
• Sets up operatory and/or surgery suite for planned dental procedure and cleans dental unit for timely turnover.
• Passes instruments safely, accurately, and efficiently.
• Performs a variety of techniques and skilled, detailed workmanship to complete placement of temporary crowns and bridges. In completing intricate procedures, the assistant must carefully consider detailed aspects of dental anatomy. The product of these procedures must be functionally compatible with the dental anatomy of each patient.
• Triages dental emergencies requiring immediate evaluation as well as immediate intervention and arrangement for veterans to be seen by appropriate clinical staff.

Dental Imaging:

• Operates dental X-ray equipment for intra- and extra- oral radiographs.
• Images are of diagnostic quality and accurately oriented and exposed.
• Dental imaging safety techniques are utilized, and retakes are minimized.

Customer service:

• Shows courtesy, respect, and a positive attitude for patients, co-workers and the public.
• Provides assistance to customers with questions or concerns, provides service recovery.

Infection Control and Equipment Sterilization:

• Demonstrates proper infection control procedures in setting up and cleaning operatories.
• Disinfects oral appliances to prevent cross contamination.
• Debrides and decontaminates instruments, materials and equipment.
• Prepares instruments in a manner that does not delay clinical care.
• Properly prepares instruments for transfer to SPS for sterilization.

Clerical Functions:

• Assists patients in scheduling appointments, makes appointments, and handles telephone calls.
• Assists in filling gaps in the doctor's schedule due to late cancellations and failed appointments.
• Initiates computerized progress notes.

Information Management:

• Maintains patient confidentiality per HIPAA with written and verbal information.
• Follows computer security regulations.

Patient Safety:

• Modify position if patient cannot self-transfer; reposition patient as needed.
• Provides accurate and understandable instructions to patients.
• Participates in patient identification and time out per Joint Commission requirements.
• Instructs patients in preventive dental care measures, general nutrition as related to dental health, the common causes of tooth decay, and the care of prosthodontic appliances, provides post-operative and other appropriate patient education.
• Monitors patient condition during treatment, being alert for signs of physical distress.

Employee Education:

• Complies with Employee Education requirements.
• Completes mandatory annual safety training sessions.

Dental Laboratory Functions:

• Pours impressions, prepares, and trims study models.
• Makes final denture impression trays and prepares bite rims.

Direct Patient Care:

• Obtains patient vital signs (BP, pulse, pulse oximeter, temporal temperature) as needed.
• Makes impressions for diagnostic casts and preliminary impressions for prosthetic fabrication.

Other duties as assigned.



Work Schedule : Monday-Friday 7:30am-4:00pm

Recruitment Incentive (Sign-on Bonus): Authorized

Permanent Change of Station (Relocation Assistance): Authorized

Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 .

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework : Not Available

Virtual: This is not a virtual position.

Functional Statement # : 21M34-A

Permanent Change of Station (PCS): Authorized

Requirements

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.



Basic Requirements : All applicants must meet the requirements of the position by the time the position closes.



Citizenship. Citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified candidates in accordance with chapter 3, section A, paragraph 3g, this part.)



Experience and Education

• Experience. Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work.

OR

• Education. Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on [Dental] Accreditation [(CODA)].
• Experience/Education Combination. Equivalent combinations of experience and education are qualifying.

Certification. Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field.



Provisions for Certification of Radiologic Competence:

• Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc.;

OR

• Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry.

OR

• Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD).

Non-certified applicants who otherwise meet the eligibility requirements for certification of radiologic competence may be given a temporary appointment as a graduate dental assistant under the authority of 38 U.S.C. § 7405 (a) (1) (D). Failure to obtain certification during that period is justification for termination of the temporary appointment. This will result in removal from the GS-681 series and may result in termination of employment.

• Certification in basic life support methods is highly desirable.
• Certification by the Dental Assisting National Board (DANB). The American Dental Association (ADA) recognizes DANB as the national certification for Dental Assistants. DANB certification is not required, but highly desirable for the appointment of Dental Assistants up to and including the full performance level, and is required for all positions above the full performance level .

Loss of Credential. An employee in this occupation who fails to obtain licensure/certification/registration within the required time frame, or who fails to maintain the required licensure/certification/registration must be removed from the occupation, which may also result in termination of employment.



English Language Proficiency. Dental assistants must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations :



Knowledge of Current Professional Dental Assistant Practices. To be creditable, the experience must have required the use of knowledge, skills, abilities [(KSAs)], and other characteristics (also referred to as "core competencies") associated with current professional dental assisting practice. Evidence of such experience includes graduation from a certified dental assisting training program, experience in private practice, VHA, Department of Defense (DoD), or other federal, state, community or charitable health care agency.



Quality of Experience. Experience is only creditable after the training program certifies that the individual has completed all required courses, an internship if it is part of the program, and graduated with passing grades.



Part-Time Experience. Part-time experience as a dental assistant is credited according to its relationship to full-time workweek. For example, a dental assistant would receive 1 week of full-time credit for each 2 weeks of half-time work.



GS-3: Experience or Education. None beyond the basic requirements. Assignment. Employees at this level serve in dental assistant career development positions. It is expected that they receive guidance from more experienced staff members for more complex patient issues, and require daily close supervision.



GS-4 Experience or Education. In addition to the basic requirements, 1 year of experience at the next lower level, OR 2 years of education above high school that included completion of a dental assistant program accredited by the American Dental Association's Commission on [Dental]Accreditation [(CODA)]. In addition, the candidate must demonstrate the following KSAs:



Demonstrated Knowledge, Skills, and Abilities

• Basic knowledge of infection control and safe instrument handling.
• Basic knowledge of dental procedures and [medical emergencies].
• Ability to perform basic radiographic image capture and processing/retrieval].
• Basic knowledge of maintenance, care and storage of dental equipment.
• Basic knowledge of patient privacy requirements.

GS-5 Experience or Education
In addition to the requirements listed at GS-4 above, applicants must demonstrate at least 1 year of experience [equivalent to] at the next lower grade level that demonstrates the core competencies described at that level. OR
Successful completion of a full 4-year course of study that included or was supplemented by completion of a dental assistant program by CODA. In addition to meeting the above, the applicant must demonstrate the following KSA's:



Demonstrated Knowledge, Skills, and Abilities

• Knowledge of anatomy and [ability to evaluate diagnostic quality
• Broad knowledge of common medical emergencies and vital signs measurement.
• Basic knowledge of instruments, materials and standardized dental procedures.
• Ability to learn and utilize software programs used within VHA.
• Basic communication skills to provide patient instructions according to established protocol.

GS-6 Staff Dental Assistant (Full Performance Level) Experience. At least 1 year of experience equivalent to the next lower grade level that demonstrates the core competencies described at that level. In addition, the candidate must demonstrate the following] technical KSAs:



Demonstrated Knowledge, Skills, and Abilities

• Ability to identify normal oral anatomy.
• Advanced knowledge of instruments, materials, and standardized dental procedures used in all phases of restorative, surgical, endodontic and periodontal care and procedures.
• Ability to monitor and perform basic interpretation of vital signs.
• Ability to independently provide procedure-specific patient education and appropriate referral of patient concerns to treating dentist.
• Ability to capture standard and special dental images of good diagnostic quality in traditional or digital formats.
• Ability to perform maintenance on dental equipment used for routine and specialty dentistry.
• Ability to enter and retrieve data utilizing electronic dental records.8. Ability to perform dental assistant-appropriate laboratory procedures.

References: VA Handbook 5005/46, Part 2, Appendix G 36.The full performance level of this vacancy is at the GS-6 level. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-3 to GS-6.



Physical Requirements: See VA Directive and Handbook 5019.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.


During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.


This job opportunity announcement may be used to fill additional vacancies.


This position is in the Excepted Service and does not confer competitive status.


VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.


If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.


Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.


It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.



Veterans and Transitioning Service Members : Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

• Resume

Special Note for Applications: To complete your application, please use the following link to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.


Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.


The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Other (1)
• PCS Orders
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/14/2025 to receive consideration. To preview the questionnaire click

• To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

• Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Agency contact information

Valerie Rarick

Phone

680-322-6840

Email

[email protected]

Address

Canandaigua VA Medical Center
400 Fort Hill Ave
Canandaigua, NY 14424
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.


You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.



NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Overview

Accepting applications

Open & closing dates

10/03/2025 to 10/14/2025

Salary

$32,339 to - $58,854 per year

Pay scale & grade

GS 3 - 6

Location

1 vacancy in the following location:

Canandaigua, NY

1 vacancy

Remote job

No

Telework eligible

No

Travel Required

25% or less - You may be expected to travel for this position.

Relocation expenses reimbursed

Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.

Appointment type

Permanent

Work schedule

Full-time

Service

Excepted

Promotion potential

6

Job family (Series)

• 0681 Dental Assistant

Supervisory status

No

Security clearance

Other

Drug test

Yes

Position sensitivity and risk

Non-sensitive (NS)/Low Risk

Trust determination process

• Credentialing
• Suitability/Fitness

Financial disclosure

No

Bargaining unit status

No

Announcement number

CBTE-12810962-26-VR

Control number

847399100