Substance Use Disorder (SUD) Peer Recovery Specialist

Job Description

Job Description

Our mission: to eliminate every barrier to mental health.

At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Substance Use Disorder (SUD) Peer Recovery Specialist:

Reporting to the Team Lead, the Peer Recovery Specialist will work closely with our clinical and support teams to provide personalized support to individuals with Substance Use Disorder (SUD). Utilizing personal lived experience and specialized training, the Peer Recovery Specialist will guide members through their recovery journey, helping them navigate resources, build coping skills, and stay motivated toward their recovery goals.

This is a fully remote position, from Monday through Friday, with the following schedule options:

1. 12pm - 8pm EST, or the equivalent in your respective time zone (i.e 9am-5pm PST, 10am-6pm MST, 11am-7pm CST).
2. 9am - 5pm EST, or the equivalent in your respective time zone (i.e 6am-2pm PST, 7am-3pm MST, 8am-4pm CST).

What you'll be doing:

• Provide one-on-one peer support to individuals with SUD, utilizing personal lived experience to motivate members.
• Develop individualized recovery plans in collaboration with members, focusing on their unique strengths and needs.
• Collaborate with clinical and support teams to ensure a comprehensive, integrated approach to member care.
• Maintain accurate and timely documentation of member interactions, progress, and outcomes.
• Advocate for members, helping them to access necessary resources and services within the community.
• Participate in ongoing training and professional development to stay current with best practices in peer recovery support.
• Assist with onboarding and mentoring new team members.
• Perform additional duties as assigned by supervisors or management.

What success looks like in this role:

• High member satisfaction and engagement as measured by survey responses and retention rates.
• Successful development and implementation of individualized recovery plans for members.
• Positive outcomes demonstrated by member progress in achieving recovery goals.
• Effective collaboration with clinical and support teams, leading to integrated and holistic care for members.
• Timely and accurate documentation of all member interactions and progress.

What we expect from you:

• Certification as a Peer Recovery Specialist.
• Minimum of 2 years of experience providing peer support to individuals with SUD.
• Lived experience with substance use recovery, demonstrating a strong personal commitment to the recovery journey.
• Lived experience with mental health treatment and recovery also strongly encouraged to support members with co-occurring conditions.
• Strong understanding of recovery principles, techniques, and best practices such as motivational interviewing, stages of change, and recovery capital.
• Excellent interpersonal and communication skills, with the ability to build trust and rapport with members.
• Ability to work collaboratively within a multidisciplinary team.
• Proactive approach to problem-solving and resourcefulness in navigating complex systems of care.
• Proficiency in Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.).
• Ability to maintain confidentiality and adhere to ethical standards in all member interactions.

The target base salary range for this position is $32.00-$37.00 Hourly , and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note : We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. All benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available.
• Employer sponsored 401(k) match of up to 2%
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary
• We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation.
• Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub , an on-demand virtual benefit that provides wellbeing coaching, and budget management.
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values

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Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.