Product Manager, Implementation POST NUMBER: 483906
Location: Onsite NYC
Salary :$150,000-200,000 plus equity About the Role
We're looking for a highly operational, accounting-savvy Implementation & Growth Lead to help scale our product suite. This role sits at the intersection of accounting, technology, and customer execution-you'll lead end-to-end implementations while helping shape the systems and processes that power our growth.
This is a hands-on role for someone who understands accounting at a tactical level and can translate that knowledge into successful SaaS implementations. You'll partner closely with customers, guide them through complex workflows, and ensure seamless adoption of our platform.
If you've worked in accounting, then moved into a client-facing role at an accounting software or tech startup, this could be an exceptional fit. What You'll Do
- Lead end-to-end customer implementations across our full product suite
- Serve as a trusted advisor to accounting and finance teams during onboarding and rollout
- Program manage new product launches, including enablement materials, training sessions, and timeline management
- Translate real-world accounting workflows into scalable, system-driven processes
- Own and synthesize the customer feedback loop (call insights, support tickets, surveys) to inform product improvements
- Drive compliance, readiness, and operational initiatives for new and existing offerings
- Manage ongoing customer engagements and proactively identify expansion opportunities
- Build scalable implementation processes as we grow
- CPA preferred (must have hands-on accounting experience - not just the credential)
- Background in Big 4 or similar public accounting environment
- Experience working at an accounting software company or B2B SaaS startup
- Customer-facing implementation, client success, or engagement management experience
- Experience in regulated or compliance-heavy environments
- Strong understanding of complex operational workflows and financial systems
- Ability to manage 5-10 concurrent customer implementations
- Excellent communication skills across technical and business stakeholders
- Strong plus: Real estate or property accounting experience (including familiarity with unique AR workflows)
- Willingness to work in-office 4-5 days per week
Recommended Jobs
Pantry Cook
Pantry Cook – Fine Dining Italian Restaurant We’re hiring a skilled Pantry (Garde Manger) Cook to join our chef-driven Italian kitchen. You’ll handle: antipasti, salads, crudo, and cold p…
Account Supervisor
Account Supervisor Integrated agency | Branding | Employee Comms This global business who have office on both sides of the pond are looking to grow their New York office with the addition of an …
Regional Sales Manager
~ Regional Sales Manager ~ Channel Manager / Distribution Expert ~ Global Company - Manufacturer ~ Valves - Process Equipment PHARMACEUTICAL ~ Mechanical Engineering Components/ Flu…
Senior Accountant
GlossGenius is seeking a Senior Accountant to support the accuracy and efficiency of day-to-day financial operations. Reporting to the Controller, you will be hands-on across core accounting function…
Electrical Engineer Jr. (Data Centers)
Industry Advanced Manufacturing At Jacobs, we're challenging today …
Dishwasher
Dishwasher Job Description (English) Position: Dishwasher At Jean's, our dishwashers play a vital role in keeping the kitchen running efficiently in a very high-volume, fast-paced environment .…
Doctor of Optometry (OD)-Syracuse, New York
We are seeking an experienced Part-Time Optometrist for a respected multi-location eye care practice serving Syracuse and LaFayette, New York . This is an outstanding opportunity for an optometr…
Manager, Talent
Manager, Talent, Pandora NAM As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to…
Intake Clerk
WARREN COUNTY DEPARTMENT OF SOCIAL SERVICES NOTICE OF VACANCY INTAKE CLERK (Non-Competitive under NY HELPS Program) Full Time with Benefits The Warren County Department of Social Services is s…
Security & Technology Company Hiring Experienced Technicians
Job Description Job Description Must have 3+ years experience working with CCTV, Access control, A/V, Alarm Systems, Voice & Data and Intercom Be detail oriented and open minded. Perform…